Senior Account Manager - Healthcare

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

As a Senior Account Manager at SEEK, you'll be part of a fast-paced and supportive environment where you can make a real difference. You'll work on complex challenges that have a direct impact on people's lives, helping us evolve our business and reach new heights.

Reporting to the Healthcare Industry Leader it is essential that you have an understanding of SEEK’s product suite, have a detailed understanding of the recruitment function and have a proactive mindset that will allow you to pick up this portfolio quickly.

This role requires you to manage a well-established portfolio, ensuring relationships, revenue retention and product growth remain strong with our clients. Equally important in this role is your ability to develop new relationships, lift revenue and drive product adoption in clients that have a “transactional” relationship with SEEK.

Key Responsibilities

• Drive Strategic Growth: Manage key healthcare accounts by delivering tailored portfolio and relationship plans that align with SEEK’s strategic goals.
• Industry Expertise: Develop deep insights into the healthcare sector’s recruitment challenges and share market intelligence to shape SEEK’s offerings.
• Client Engagement: Strengthen relationships with senior stakeholders across QLD’s public, private, aged care, and disability sectors.
• Sales & Revenue Leadership: Lead contract negotiations and drive revenue growth by positioning SEEK as a trusted strategic partner.
• Product Adoption & Performance: Champion SEEK’s product suite, ensuring effective implementation and performance across client portfolios.
• Collaborative Innovation: Partner with internal teams to deliver training, thought leadership events, and proactive client engagement initiatives.

The Team

The Healthcare Team consists of 1x Key Account Manager, 4x Senior Account Managers and 1 Account Executive. The Healthcare Team managers SEEK’s National Health & Social Care clients within the Public Health, Private Health, Aged Care and Disability Care segments of the broader Healthcare Employment Marketplace. The Healthcare team works collaboratively with Government, Corporate, CSM, CS, Marketing & GTM Teams.

• Proven track record of success in new business acquisition in a competitive environment, using a solution-based sales methodology.
• Exceptional account management skills, with demonstrated success in growing revenue across an existing portfolio of customers.
• Detailed understanding of online recruitment landscape in Australia and international markets – including Competitors and Recruitment Management Systems
• Solid understanding of the talent acquisition process in Australia 
• Ability to deal with complexity and ambiguity and demonstrate resilience and perseverance.
• Ability to develop and maintain deep and meaningful stakeholder relationships, at both junior and senior levels.
• Strong negotiation and influencing skills.
• Exceptional customer service, analytic and problem-solving skills.
• Comfortable with sourcing and interpreting complex data and using it to shape recommendations.

Permanent Perks
At SEEK we offer:

• Annual Performance Bonus Plan
• Support of flexible working, including a mix of office and work from home days depending on your role.
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
• The opportunity to work from anywhere for up to 4 weeks per financial year
• Professional development sessions with industry leading guest speakers
• Free income protection insurance
• Access to a wide range of discounts on things such as health insurance, fitness, food, travel, accommodation plus many more
• Frequent events including sports days, annual Christmas party, hackathon, and trivia
• Free kick-start breakfast every morning and fresh fruit available all day in our offices
• Casual dress – every day

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.