Job Details
Description
GetMax.ae is seeking a Remote IT Technician to implement, deploy, and maintain IT solutions for clients worldwide. This role is primarily remote and involves delivering hardware and software solutions, providing technical expertise, and collaborating with teams to meet client requirements.
Key Responsibilities
- Hardware & Network Implementation:
- Remotely deploy and configure hardware solutions including laptops, desktops, servers, and network switches.
- Implement and manage Data Centre Solutions including Dell servers, backup solutions, and network infrastructure.
- Security & Backup Solutions:
- Install and maintain firewalls (Sophos, Fortinet), antivirus software (Defender, Sophos), and backup platforms (Acronis, Veeam).
- Set up and troubleshoot networking solutions including Cisco routers, switches, and UniFi networks.
- Microsoft Ecosystem:
- Assist in implementing Microsoft Azure solutions ensuring minimum $500/month consumption.
- Execute Microsoft 365 Business Premium, Copilot, and Dynamics 365 setup and configurations.
- Telephony & Conferencing:
- Configure Microsoft Teams PBX/Teams Telephony and set up video conferencing systems and interactive display boards.
- Install and manage PBX systems such as 3CX and Audio Codes.
- Custom Apps & Web:
- Develop Microsoft Power Apps on the Power Platform.
- Assist with website, domain configurations, and web hosting setups.
- Documentation & Support:
- Document and maintain records of installations, configurations, and maintenance processes.
- Execute AMC contracts and provide remote engineering support.
- Collaboration:
- Collaborate with sales and technical teams to ensure client satisfaction and project success.
Requirements
Skills/Scope
Bachelor’s degree in IT, Computer Science, or related field., Minimum 3 years of experience in implementation, technical support, or system administration., Strong technical knowledge of Microsoft 365, Azure, Adobe, Dell, and HP hardware., Preferred certifications: Microsoft MS100, AZ100, Dynamics 365, Cisco Networking, and other cloud certifications.
Skills & Competencies
Excellent troubleshooting, problem-solving, and technical documentation skills., Ability to work independently and collaboratively in dynamic environments., Proficiency in Microsoft Office and CRM software., Fluent in English; knowledge of Hindi or other Indian languages is a plus.
