Intake Attorney

The Jeffcoat Firm is committed to helping people in crisis every day, and CEO Michael Jeffcoat’s mission is to provide unmatched legal services to people in South Carolina. The employees of The Jeffcoat Firm are ambitious, resilient, self-starters with a passion for taking excellent care of clients and each other. 

As the Intake Attorney at The Jeffcoat Firm, you will manage the initial client intake process for civil claims, review potential cases, interact with potential clients, and determine case acceptance. The Intake Attorney will vet cases for Firm representation or to be referred to the Firm’s referral partners.   

What you'll be doing:

• Acting as the first point of contact for potential personal injury clients, ensuring they feel heard and supported
• Conducting intake calls, evaluating cases, and determining whether the firm can represent the client or refer them to a trusted partner
• Document and analyze case details, conduct preliminary legal research as necessary
• Leverage the Firm’s referral network to send appropriate claims for prosecution
• Explaining legal options in a way that is easy to understand, helping clients make informed decisions
• Maintaining detailed records in the firm’s case management system, Litify
• Collaborating with New Client Specialists and Case Managers to ensure a seamless transition for clients who move forward with the firm
• Following up on cases referred to partner firms to ensure clients receive excellent service
• Contributing to ongoing improvements in the intake process to make it even more effective
• Performs other job duties and responsibilities as required.  
• Attend required daily morning and monthly Firm “All Hands” meetings. 

Who you are: 

• Licensed attorney in good standing with the SC bar association 
• Juris Doctor degree from an accredited law school
• Natural communicator who enjoys building relationships and helping people 
• Someone with strong customer service or sales experience, particularly in a professional setting
• Detail-oriented and comfortable using technology, including Microsoft Office and case management software like Litify or Salesforce
• Looking for a fulfilling role with a strong sense of purpose and work-life balance

Why you’ll love it here: 

• This role provides a strong work-life balance and a 40-hour work week. You may need to be available after hours and during the weekends to take calls as needed
• Competitive salary with performance-based bonuses 
• Comprehensive benefits, including medical, dental, vision, 401(k) with employer contributions, paid parental leave, and life insurance
• Unlimited paid time off for attorneys under the firm’s leave policy 
• A collaborative, supportive environment where your work truly makes a difference  
• Opportunities for professional growth within a well-established and highly rated law firm 

 The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact Talent Acquisitions at hiring@thejeffcoatfirm.com.