Offer summary

Qualifications:

5–8 years of experience in Sales or Revenue Operations, preferably in B2B SaaS., Deep knowledge of Salesforce, including administration, reporting, and automation., Strong skills in pipeline management, forecasting, and designing sales processes., Fluent in English; German language skills are a plus..

Key responsibilities:

Optimize and advance Salesforce infrastructure and integrate related tools.

Define and refine marketing and sales funnels, including setting benchmarks and scalable processes.

Build and manage a robust pipeline system, conduct deal reviews, and develop forecast models.

Partner with senior leadership to execute sales strategies and support sales team enablement.

Job description

Stellenbeschreibung

As Global Sales Operations Specialist at Rapid Data, you will be the critical link between technology, processes, and our sales team. In this key role, you'll drive the digital transformation of our sales organization and establish data-driven decision-making processes that will sustainably secure our success in the SaaS ERP market for funeral homes.

Your tasks:

1. Technology & Data Excellence

Advance and optimize our Salesforce infrastructure and integrate adjacent tools (e.g., Jira, NetSuite, Marketing)
Develop comprehensive dashboards and reports for real-time insights into pipeline health, forecast accuracy, and team performance
Implement AI-powered tools to support Account Executives (e.g., lead scoring, next best actions, deal intelligence)
Build predictive models to improve revenue forecasting accuracy

2. Funnel Architecture & Process Optimization

Define and continuously refine the marketing & sales funnel
Establish and monitor conversion rate benchmarks at each funnel stage
Design and implement scalable sales processes (deal approvals, discounting policies, territory management)
Develop clear handoff processes between Marketing, SDRs, and AEs
Define deal approval limits and escalation paths by seniority level

3. Pipeline Excellence & Revenue Intelligence

Build a rigorous pipeline management system with weekly reviews
Proactively identify pipeline risks and develop mitigation strategies
Conduct regular deal reviews with AEs to ensure pipeline quality
Ensure continuously filled pipeline through data-based territory and lead allocation
Create forecast models and what-if scenarios for executive leadership
Monitor Renewals and implement Churn preventing processes

4. Strategic Partnership & Change Management

Partner closely with senior leadership to execute sales strategy
Coach AEs on best practices for CRM hygiene and deal management
Identify skill gaps and develop corresponding enablement programs
Deliver quarterly business reviews to C-level on pipeline health and revenue projections

Your skillset:

5–8 years’ experience in Sales or Revenue Operations, ideally in B2B SaaS (growth or mid-market focus)
Deep knowledge of Salesforce and its ecosystem, with hands-on experience in Salesforce administration, reporting, and automation
Skilled in pipeline management, forecasting, and sales process design
Skilled in defining and implementing scalable processes (e.g., approval workflows, handoffs, territory planning)
Proven ability to drive cross-functional collaboration and support sales team enablement
Comfortable presenting insights to senior stakeholders and driving data-based decisions
Fluent in English; German is a considered plus but not required!
Primarily remote, with limited travel required

Auf diese Stelle bewerben

About us

Rapid Data is a leading software provider for the funeral industry in Europe and has been synonymous with innovation and progress since 1989. It is our passion to develop state-of-the-art ERP and CRM solutions that revolutionize the way funeral service providers work.

We are more than just a company – we are pioneers of change and stand at the forefront to lead the industry into a new era. Our goal is not only to be present in Europe but to establish a global presence, supporting every funeral service provider and their partners with our all-in-one technology platform.

Driven by our vision and supported by one of the most demanding and renowned private equity investors in the world, we are in a phase of accelerated growth. Every day is a new opportunity for us to push our boundaries and realize our dreams. We are ready to change the world – be part of this exciting journey with Rapid Data.

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