Offer summary

Qualifications:

5+ years of experience in operations or program management within SaaS, media, or digital industries., Proven ability to manage teams and optimize workflows at scale., Strong data-driven mindset with ownership of reporting and KPIs., Excellent communication skills and proficiency in tools like ClickUp, Google Sheets, and Retool..

Key responsibilities:

Lead fulfillment operations across three teams: Assigning, Publisher Relations, and Outreach.

Own operational reporting, KPIs, and client dashboards.

Improve processes quarterly to enhance speed, quality, and efficiency.

Manage publisher relationships and collaborate with cross-functional teams.

Job description

Fully Remote- work from anywhere
Please upload your resume in English
Timezone- EST

Hi! We’re LinkGraph, an SEO software company (and full-service digital agency) focused on products and services that help websites improve their performance on Google. We are a rapidly growing organization with clients from Fortune 500 companies to leading Silicon Valley tech startups.

As we scale rapidly, we're looking for a Senior Operations Manager to oversee the day-to-day execution and long-term strategy of our Fulfillment Operations. In this role, you'll lead three core teams, Assigning, Publisher Relations, and Outreach who are responsible for delivering client orders, managing publisher partnerships, and onboarding publications. You’ll own operational reporting, improve workflows, and build scalable systems to support growth while maintaining service quality and efficiency.

Responsibilities:

Lead fulfillment operations across three teams: Assigning, Publisher Relations, and Outreach
Own delivery of operational reports, KPIs, and client-facing dashboards
Improve processes quarterly to drive speed, quality, and efficiency
Lead weekly EOS meetings to align teams and remove blockers
Manage publisher relationships and resolve escalations
Collaborate with Sales, Product, Marketing, and Engineering
Develop team members through coaching and career planning
Oversee incident response, risk management, and special projects

Requirements:

5+ years in operations or program management within SaaS, media, or digital industries
Proven experience managing teams and optimizing workflows at scale
Strong data mindset with reporting and KPI ownership
Excellent communication and cross-functional collaboration skills (Business level English is required)
Proficiency in ClickUp, Google Sheets, and Retool or similar software
Experience in process improvement and change management
Track record of scaling operations in high-growth environments
Knowledge of publisher networks or digital advertising ecosystems (preferred)

Salary & Benefits

$4,000- $5,000 USD/month depending on skills, experience and location.
15 Days Paid Time Off + Christmas Day + New Year's Day Paid Off

Our Recruitment Process

Step 1: Initial screening call with our recruitment team
Step 2: Assessment to showcase your skills (if applicable)
Step 3: Final interview with our Hiring Manager
Step 4: Offer extended

Life at Search Atlas Group

By joining the team at LinkGraph, you become part of Search Atlas Group, a network of companies building innovative tools and services that drive measurable growth in digital marketing and SEO. We are committed to fostering a healthy work-life balance, innovation, and a collaborative, inclusive culture—no matter where you work. We host monthly virtual game days and events, and our team enjoys the flexibility of contributing to charity initiatives of their choice. We believe in supporting both personal growth and professional success, ensuring that remote work doesn’t mean disconnected work.

Here’s a look into our core values:

Collaborative & Engaged: We’re a tight-knit team that supports each other and shares knowledge.
Excellence Driven: We aim for the highest standards, always raising the bar.
Self-Starter Mentality: We take initiative and problem-solve independently.
Innovative: We embrace change, experiment, and think outside the box.
Student Mentality: We learn from our mistakes and constantly evolve.

Why Join Us?
We’re proud of the recognition we’ve received for our growth and commitment to creating a positive, inclusive work environment. Here are just a few of the accolades that highlight our success and culture: