BHI and Clinical Support Specialist

POSITION DESCRIPTION: 

MediTelecare is the nation’s leading telemedicine provider of behavioral health care to skilled nursing, assisted living and independent living facilities seeks, an experienced full time BHI Support Specialist. This position is responsible for assisting the ancillary program manager in Behavioral Health Integration (BHI) related tasks.

ESSENTIAL FUNCTIONS:

• Assist clinicians with gathering medical information for patients in-between visits utilizing different electronic health record systems.
• Report any medical concerns monthly for patients such as falls, medication, behavioral concerns and recent hospitalizations.
• Completion of BHI as assigned and as needed to ensure all interventions are completed each month approximately 20 patients per day.
• Report any issues directly to the ancillary program manager and/or Chief Informatics/Compliance Officer when applicable.
• Aid with additional employee trainings as necessary/provide support to newer employees that may need additional assistance via “shadowing.”

KNOWLEDGE, SKILLS AND ABILITIES:

• High level of organizational skills and proven follow up ability
• Thorough understanding of healthcare technologies including but, not limited to:  using Electronic Health Record Systems, Microsoft Outlook, Microsoft Excel and internet/cloud based applications
• Must be able to communicate with facility staff, colleagues and subordinates effectively and professionally.

EDUCATION, LICENSING, EXPERIENCE:

• High level of organizational skills with exceptional attention to detail
• Valid driver’s license in good standing

This job description is not all inclusive and there may be other tasks and responsibilities that you will perform as required.

A Benefits Package that Make a Difference:

- Choice of three health insurance Plans

- Dental 

- Vision

- Generous PTO

- 8 Paid Holidays

- Ancillary Insurance Coverage (Accidental, Hospital Indemnity, and Critical Illness)

- Free Life Insurance with Buy Up Options

- 401K with company match

- Pet Insurance