Senior Data Platform Engineer

This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Role:

The Data Engineering team at OpenTable supports a wide range of initiatives targeting diners, restaurants, and internal stakeholders. The team works directly on product initiatives and also serves as a platform for other teams to build data products.

In this role, you will:

• Generative AI for content summarization and question answering.
• Data pipelines which provide insights to restaurants on their guests, revenue, and operations
• Diner analytics projects which power ML, Sales, and Marketing workstreams
• Integrations with partners to ingest and export data to support business critical partnerships

As a Data Platform Engineer you will work closely with Infrastructure SREs, Data Engineers, and the Machine Learning team to craft and deploy robust and well governed solutions. You will lead both on-premise and cloud based infrastructure, and be responsible for maturing our DataOps and MLOps across the organization.

Please apply if:

• Proven experience with Site Reliability Engineering or MLOps with a focus on data infrastructure
• Knowledge of the technologies and principles of data engineering
• Experience building, testing, deploying, monitoring, and maintaining production systems
• Proficient in Python, at least one strongly typed language, and Kubernetes

Strong Preference

• Familiarity with our stack (PySpark, Databricks, Airflow, Python, K8s, AWS)
• Machine Learning experience (particularly MLOps, LLM Evaluation / Monitoring)
• Java proficiency
• Certified Kubernetes Administrator or similar experience.
• Track record of project leadership, cross-team collaboration, and coordination with Product Managers and other stakeholders
• Strong Kubernetes fundamentals: scheduling, networking, storage, RBAC, upgrades, troubleshooting.
• Solid Terraform, container runtime, Linux, networking, and one scripting language (Go/Python/Bash).
• Hands-on with monitoring/alerting and incident management (PagerDuty/On-call).

Bonus

• Pipelines: Spark, Airflow, Databricks, Snowflake, S3, Delta Lake
• ML: PyTorch, XGBoost / CatBoost, Large Language Models
• Deployment: Docker, Kubernetes, Helm, Prometheus, Graphite/Grafana
• Infrastructure: Kafka, ElasticSearch, Postgres, MongoDB, Redis, Qdrant
• Build: Flask, Gunicorn, Poetry, TeamCity, Spring, Maven

The Data Engineering team at OpenTable has two opposing challenges which manifest themselves as opportunities:

1. OpenTable is the world's leading provider of online restaurant reservations, seating more than 25 million diners per month via online bookings across approximately 60,000 restaurants. It has a massive wealth of diner and restaurant data going back over 20 years.
2. OpenTable fields a lean team, with just over 1,000 employees globally. The Data Science team is currently 17 people, but striving to grow.

As a member of the team, you will benefit from these factors because your projects will have sufficient data and usage to be interesting and have a meaningful impact, and you will have the opportunity to work on a variety of interesting projects across the company. However, you will be forced to think critically and ruthlessly prioritize, since the team has finite bandwidth. If these challenges sound interesting, then we look forward to hearing from you!

Benefits and Perks:

• Generous paid vacation + time off for your birthday
• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Private health and dental insurance
• Life and Disability insurance

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Toronto, Canada based role is $137,000-$142,000 CAD.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.