Offer summary

Qualifications:

Minimum of four years in business operations or related roles., Experience in team management and leading high-performing teams., Strong domain knowledge in customer-facing disciplines., Proven ability to design scalable processes and data infrastructure..

Key responsibilities:

Lead and mentor the BizOps team to ensure professional growth.

Partner with department heads to drive operational excellence and business impact.

Oversee prioritization, sprint planning, and project management activities.

Implement processes and controls to identify issues early and ensure data integrity.

Job description

About the Role
We’re looking for a senior BizOps leader to oversee and grow our Business Operations function. This role is both strategic and hands-on. You’ll manage a team of BizOps reps while partnering directly with department heads and senior leaders to drive operational excellence, prioritization, scale and above all else business impact. You’ll ensure we make the right decisions, execute effectively, and build a team and infrastructure that grows with and adapts with the business.

Title will be adjusted based on the candidate’s experience.

Key Responsibilities

Develop a deep understanding of our business domains, including funnels, processes, KPIs, and pain points and recognize opportunities.
Play a pivotal role in helping the orgnization meeting its business goals, translating business priorities into impactful, scalable BizOps initiatives.
Lead, mentor, scale and grow a high-performing BizOps team, ensuring clarity of roles, accountability, and professional growth.

Oversee prioritization, sprint planning, and project management to ensure the right work is being done at the right time.
Implement and maintain strong controls to identify red flags, solve problems early, and prevent recurring issues.

Build and refine processes, infrastructure, and automation that scale with the business.
Ensure data integrity, data quality, and compliance, enabling the team to make sound data-driven decisions.

Act as a key interface between business units, BizOps, and other supporting teams.
Ensure alignment of priorities with BU leaders, department heads, and other stakeholders.

About You

Hands-on, low-ego, and proven track record of balancing strategic thinking with disciplined execution.
Minimum of four years in business operations related roles.
Experience in team management
Proven experience leading high-performing Business Operations or Strategy & Operations teams, ideally in a fast-paced, growth environment.
Strong domain knowledge in multiple disciplines of customer facing.
Exceptional prioritization and problem-solving skills with a clear focus on impact.
Deep experience designing and implementing scalable processes and data infrastructure.
Highly skilled at stakeholder management, communication, and driving alignment.
Proactive, adaptable, and committed to continuous improvement.

Joining Connecteam Is The Smart Move:

We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
We make an impact on our customer’s business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
We have fun! From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family!
Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.