Offer summary

Qualifications:

Strong understanding of client systems and foreclosure processes., Excellent communication and problem-solving skills., Ability to update and manage multiple subprocesses accurately., Experience in client service or related roles is preferred..

Key responsibilities:

Provide clients with timely updates on foreclosure milestones.

Update and complete subprocesses within client systems.

Facilitate and escalate issues related to client files.

Maintain accurate and current status information in client systems.

Job description

Responsible for providing the client with status of the foreclosure milestone completion in the various client systems in a timely manner. Client Systems will also update and complete the various sub-processes launched in the client system to follow contested issues or advise the firm of status change. This team also facilitates and escalates any issues on the file with the appropriate department / client contact to handle same

Required profile