Offer summary

Qualifications:

Strong communication skills, both written and verbal., Experience in recruitment, staffing, or talent acquisition preferred., Ability to manage multiple responsibilities in a fast-paced environment., Educational background is not specified, but relevant experience is valued..

Key responsibilities:

Act as the main liaison between the company and partners throughout the hiring process.

Support sales meetings and maintain ongoing engagement with partners.

Develop understanding of company offerings to better serve partners.

Coordinate interviews and maintain accurate records of partner and candidate information.

Job description

Brief Description

LaunchCode is seeking a dynamic Account Manager to serve as the primary liaison between our company and our valued partners throughout the entire hiring process and ongoing partnership.

This role requires a highly skilled professional who is hyper-responsive and effective in communication, ensuring seamless coordination between all parties while maintaining the highest standards of customer service.

The ideal candidate has a strong track record of delivering exceptional results in recruitment, staffing, or talent acquisition.

Specifics

Full-Time Salaried Position
Reports to the CEO of LaunchCode Labs
Base Salary Range: $50,000 - $70,000 DOE
Fully Remote

Essential Duties

Serve as the main point of contact for all partner concerns, needs, and inquiries
Support sales meetings with company partners and maintain ongoing engagement throughout the placement process
Develop a thorough understanding of our offerings to better serve company partners
Build and strengthen partner relationships to achieve long-term strategic partnerships
Internally, collaborate with Account Executives and Sourcing Managers to achieve annual placement targets and execute on company partner needs
Schedule interviews with candidates and coordinate logistics between partners and candidates
Maintain accurate company partner and candidate records, tracking contract updates and renewals
Provide continuous support to both company partners and contracted candidates through regular check-ins
Provide coaching and performance feedback to candidates to help them meet company partner expectations and succeed in their placements.

Required Skills/Abilities

Outstanding written and verbal communication skills with a hyper-responsive communication style
Exceptional multitasking abilities with proven capability to juggle several responsibilities simultaneously
Excellent organizational skills and meticulous attention to detail
Strong problem-solving abilities and a customer-focused mindset
Ability to work effectively in a fast-paced, deadline-driven environment

Required Experience

0-3 years of experience in client-facing roles
Experience in fast-paced work environments

Preferred Experience

Experience in recruitment, staffing, or talent acquisition
Background in account management or client relationship management
Proficiency with common customer success and customer relationship management software (e.g., Hubspot)

Required profile