Associate Clinical Specialist

Job Description

• This is a FULL TIME, onsite position with flexible hours. Employee will receive generous compensation, an annual bonus and is eligible for sales commission. Applicant must reside in the Albuquerque, NM area.**
  
  

The Associate Clinical Specialist (ACS) will work with the account/s current clinical team member/s to provide ongoing clinical education, product training and technical support for the Wellsense VU; primarily within an ICU/Critical Care environment. The ACS will assist in identifying areas of opportunity to achieve goals related to the use of the VU for pressure injury prevention. The ACS will also assist in driving product engagement and adoption, integration into the customer’s clinical workflow and assisting the Sales team in driving expansion of the product at the facility and surrounding area/s.

Key Responsibilities:

• Provide ongoing clinical education, product training and technical support
• Conduct product demonstrations and inservices to healthcare personnel regarding the safe and effective use of the product
• Effectively present clinical literature and communicate value of new product features
• Facilitate resolutions to customer questions or complaints
• Respond in a timely manner to any/all issues and take the appropriate corrective action/s
• Update software and settings when required
• Perform installs/uninstalls, monitoring and device troubleshooting
• Track product and activities within assigned platform/s
• Identify areas of opportunity for education within assigned care areas
• Assist in data collection for providing detailed weekly activity reports to Wellsense and Facility leadership
• Demonstrate effective time and priority management in a hospital setting, including travel and scheduling
• Maintain credentials enabling access to assigned facilities
  
  

Education & Experience Requirements:

• Bachelor’s Degree in Business or Science
• Healthcare background/experience preferred
• Healthcare licensure - LPN, MA, PT, OT, RN, BSN desired
• Excellent verbal/written communication and presentation skills
• Strong interpersonal skills
• Proficiency with computer technology/technically savvy
  
  

Physical Requirements:

• There will be some physical labor needed or required to complete roles of job including carrying, lifting, stooping, kneeling, or crouching
• The employee will use his/her hands to handle, place or move objects up to 50 pounds
• Specific vision requirements of this job include close vision and distance vision
  
  

Wellsense is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Company Description

Wellsense, founded in 2011, created the VŪ System with the mission of eliminating pressure injuries. A clinically validated Patient Visualization System, VŪ allows nursing staff and even patients and their families to see exactly where pressure occurs, and when they’ve been successful at remedying it. The VŪ system is delivering at or near 100% pressure injury reduction for hospitals around the country and rapidly growing.

Wellsense, founded in 2011, created the VŪ System with the mission of eliminating pressure injuries. A clinically validated Patient Visualization System, VŪ allows nursing staff and even patients and their families to see exactly where pressure occurs, and when they’ve been successful at remedying it. The VŪ system is delivering at or near 100% pressure injury reduction for hospitals around the country and rapidly growing.