Our clients are small business owners, start-up, single person HR departments, or organizations in a high growth stage and are just looking for some additional HR support. We consider ourselves an integral part of your team, serving as a corporate resource. We provide a wide range of professional business support services, including but not limited to: Employee relations support and compliance Recruiting/talent acquisition - Staffing and Strategy Performance management, development and succession planning Employee payroll, compensation, and benefits administration Regulatory compliance - including Public Works Safety policies and procedures We work in partnership with you to meet your needs while maximizing your budget. We believe that a key ingredient to developing your business is putting robust HR planning and maintenance practices and protocols in place - programs that will grow with you and help you flourish. We can provide services a la carte or on retainer, whatever works for you. Every customer has a unique situation; some need ongoing support, and some need as-needed support. We can support both.

Fair Chance Act, Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance --

As required by law, all qualified candidates will be considered, whether they have arrest or criminal conviction records. A criminal background check may be required for this job, and if the background check is required, you will likely be advised as to why it is required for the job you are seeking as part of the offer process. When required by law, an individual assessment of criminal records will be done to ensure a fair chance for all. This assessment will include but is not limited to reviewing the severity/relationship between the crime and the job, the time that has passed since the offense or conduct and/or completion of the sentence, and whether there is evidence of rehabilitation.

MUST HAVE RECENT CALIFORNIA HR EXPERIENCE, but also have multi-state experience.

Position: HR Advisor II (Virtual HR Business Partner) – Multi-state
Reports to: Founder + Senior HR Consultant
Location: CA, TX, and WA preferred.
Work Model: Work from Home
Type: Part-time - Modified Full-time (up to ~30 hrs per week)
Pay Range: $50/hr - $55/hr Starting
Last Updated: 7.7.25
Background Check Eligible (Y/N): Y

JOB SUMMARY
As a Virtual HR Advisor II at Real HR Hero, you’ll play a key role in supporting our clients, primarily small to mid-sized businesses, as they build and maintain HR infrastructures that actually work for them. We’re not just another HR firm -- we act as expert advisors, hands-on practitioners, and reliable day-to-day support for companies that need real solutions, not generic templates.
In this role, you’ll not only support your assigned clients but also provide mentorship to our HR Advisor I team members and client internal HR team members. You’ll assess client needs, conduct gap analyses, prioritize projects, and collaborate closely with both internal teams and external client contacts. You’ll also be the go-to for escalated issues and contribute to our ongoing compliance initiatives, educational blog, and special projects.
This position focuses heavily on supporting our California-based clients, with all the complexities of state-specific labor and Wage & Hour laws, while also handling clients with multi-state HR operations.
We're looking for someone who's strategic and experienced, with a sharp eye for detail, a collaborative mindset, and a good sense of humor. This role blends HR expertise with client-focused project management, with a dash of creativity.

RESPONSIBILITIES include but are not limited to:
Client Management & Support

Serve as the main or backup point of contact for client accounts.
Build trusted relationships through clear communication, customer service, and results.
Guide clients through complex HR issues with sound advice and practical solutions.
Partner with clients to manage daily HR functions including employee relations, recruiting, onboarding/offboarding, training, benefits, payroll, and reporting.
Track billable vs. non-billable time and maintain a minimum of 70% billable hours once fully onboarded.
Collaborate with legal counsel on HR audits and compliance issues.
Effectively manage time/calendar to ensure tasks are handled timely and with care to ensure quality.
Serve as point of contact for payroll/HCM implementations; ensure HR compliant set up.
Occasionally attend onsite visits at client locations (as requested).

Project & Workflow Management

Conduct HR assessments and lead the development of gap analyses and project plans.
Use web-based tools (ClickUp, Box, SharePoint) to manage tasks, templates, and client documents efficiently.
Support blog and compliance newsletter content -- writing articles the “Real HR Hero” way (yes, that includes formatting and tone!).
Create and implement customized HR forms, templates, and tools for clients.

Team Collaboration & Mentorship

Act as a resource and mentor to HR Advisor I team members and internal client HR teams.
Provide input based on your experience and escalate matters to the Principal HR Consultant when appropriate.
Serve as a backup on other accounts and be ready to jump in when needed.
Work cross-functionally with our Administrative Business Partner and other HR Consultants.

HR Strategy & Advisory

Provide expert, research-backed HR advice tailored to client needs.
Guide clients in navigating employee relations challenges, investigations, and grievances.
Consult on HR strategy, talent management, and organizational development.
Draft and review job descriptions, policies, and miscellaneous HR documents.
Recommend plans to improve morale, productivity, and retention.
Stay current on HR trends, best practices, and changing regulations -- especially in California.
Help clients understand the full value of our services and recommend solutions proactively (yes, sell your expertise!).

Compliance & Confidentiality

Handle sensitive client and employee data with absolute discretion.
Support clients with compliance efforts, audits, and privacy-related tasks.

BACKGROUND CHECK ELIGIBLE DUTIES
This position will have access to various applications that house confidential information, including client employee payroll/HCM databases, and sensitive client and client employee personal documentation; ensure that access is used responsibly, maintaining confidentiality and privacy compliance requirements while preventing accidental or malicious misuse of client and client employee information.

QUALIFICATIONS -- An acceptable equivalent combination of education, experience, and skill will be considered.

PROFESSIONAL EXPERIENCE:

6+ years of progressive HR generalist or HR management experience; HR Business Partner (HRBP) experience preferred.
Extensive experience with California labor law is required, including deep working knowledge of California employment law, including wage and hour compliance, leave management, and protected class regulations.
Experience coaching managers and employees through difficult conversations, conflict resolution, and performance challenges.
Experience working for or with a fractional HR firm is a strong plus.

To perform this job successfully, an individual must be able to perform each essential functions satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
JOB SPECIFIC KNOWLEDGE:

In-depth knowledge of California and multi-state employment laws, including wage and hour regulations, leaves of absence, and compliance requirements.
Strong understanding of core HR functions such as employee relations, performance management, policy development, onboarding/offboarding, and workplace investigations.
Proficiency in HR systems and tools, including payroll/HRIS platforms, applicant tracking systems (ATS), and document management systems like Box, SharePoint, or ClickUp.
Demonstrated ability to mentor and collaborate with cross-functional teams.
Ability to adapt HR practices to a variety of industries, company sizes, and organizational cultures.

TECHNICAL SKILLS:

Advanced proficiency in Microsoft Office Suite, especially Word (for policy writing), Excel (for auditing, tracking and reporting), and PowerPoint (for presentations and trainings).
Comfort with cloud-based collaboration tools, such as ClickUp/Asana, Box, SharePoint, and Teams, for project management, documentation, and client communication.
Experience using and implementing various HR technologies, including payroll/HRIS platforms (e.g., Paylocity, Paycor, UKG) and applicant tracking systems (ATS) to support end-to-end HR operations.

COMMUNICATION, COLLABORATION, & TIME MGMT:

Excellent communication and interpersonal skills, with the ability to collaborate across all levels of the organization.
Advanced skills in project management, process improvement, and cross-functional team leadership.
Strong organizational skills and an ability to manage multiple priorities in a high-pressure, fast-paced environment.
Demonstrate ability to manage multiple reporting deadlines with minimal supervision.
Proven ability to manage multiple priorities independently in fast-paced, ambiguous environments.
Bilingual in English and Spanish is highly preferred.

PROBLEM-SOLVING & ANALYTICAL SKILLS:

Critical thinking, problem-solving, and a strategic mindset, with the ability to think ahead and initiate proactive solutions.
Strong attention to detail, with a focus on operational excellence and efficiency.
Excellent analytical, research, and communication skills.

PERSONAL ATTRIBUTES:

Comfortable balancing fun, creativity, and productivity, smarter, not harder!
Self-starter who thrives on structure but isn’t afraid to work in the grey.
Demonstrates initiative, independence, and resourcefulness in completing assignments.
Thrives in a consulting environment and is comfortable working independently, managing multiple clients, and prioritizing competing demands.

LANGUAGE SKILLS and MATHEMATICAL SKILLS - Demonstrate the ability to read, comprehend, and respond appropriately through written or verbal form; ability to communicate with a variety of audiences effectively. Ability to add, subtract, multiply, and divide in all measure units, using whole numbers, common fractions, and decimals.
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit and stand; use phone and headset; use hands, arms, fingers to type; answer phones; write; use calculator; demonstrate strength to lift and carry materials weighing up to 10 pounds; demonstrate clear vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone; and drive a motor vehicle on public roads and highways.
SENSORY DEMANDS - The incumbent must spend long hours in concentration. The incumbent must also spend long hours on the computer entering information which requires attention to detail and high levels of accuracy.
MENTAL DEMANDS - There are several deadlines associated with this position, which may cause significant pressure. The incumbent must also deal with a wide variety of people on various issues.
SCHEDULE - Business hours are 8am – 5pm (PST), but all staff are required to manage their schedule and meetings effectively, and generally be available during business hours. At RHRH, we offer some flexibility to allow for work whenever you are available if you are effectively managing your business hours schedule.
TECHNICAL REQUIREMENTS FOR REMOTE JOB -
Internet speed must be 50 Mbps download & 10 Mbps upload to support our work. (hot spot only works for temporary connections)
Personal devices, if applicable – Mac/iPad must be within three generations of current. Windows – 10 or above.
Home office setup that allows for focused, professional virtual meetings.

HR Advisor II (Virtual HR Business Partner)

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