Healthcare Solution Architect

Title: Healthcare Solution Architect
 

Reporting to: VP, Client Operations
 

Location: This position can be based remotely within the US

Opportunity:

Get Well is seeking a Healthcare Solution Architect to design and implement secure, scalable, and reliable solutions to support our clients. The Healthcare Solution Architect will be responsible for understanding business needs, translating technical specifications into business objectives, designing solutions, and guiding implementation while working with a variety of stakeholders. The ideal candidate will have experience with delivering healthcare business and technical solutions, the ability to stay up to date on market trends, and provide recommendations on new tools and technologies to improve our business solutions and deliverables.


Responsibilities:

• Design optimized end-to-end solutions by conducting decision analysis and resolution on potential options using system mapping, organizational mapping, and business model analysis.
• Collaborate with key stakeholders to translate business and technical requirements into implementable components.
• Create high-level architectural and design specifications with a focus on system integration and alignment with business processes.
• Partner with customers to present business and technical solutions for complex functionalities.
• Lead client demonstrations and presentations as needed.
• Work closely with product and project teams to review and analyze requirements, identifying gaps. 
• Demonstrate in-depth knowledge of clinical healthcare EMR systems regarding data integrations and data requirements 
• Additional knowledge around payer-side healthcare operations, particularly in Medicaid/Medicare, with expertise in provider enrollment and services solutions
• Evaluate and translate business requirements into functional system specifications and optimized business processes.
• Develop prototypes, proofs of concept (PoCs), and wireframe models to illustrate proposed solutions.
• Provide guidance on workflow diagrams, process mapping, and gap analysis to define current (AS-IS) and future (TO-BE) business and system states.
• Lead business transformation initiatives by aligning business capability models with value streams.
• Integrate strategic business needs, process management, operations, and systems to deliver comprehensive solutions.

Requirements:

• Bachelor’s degree with 7+ years of experience in business solutioning, or a Master’s degree with 5+ years of experience, specifically in the healthcare domain.
• Experience leading design sessions and presenting complex business requirements to clients.
• Strong understanding of PDLC & SDLC methodologies (e.g., Waterfall, Hybrid Agile, Agile/Scrum), with the ability to collaborate effectively with business units and technology teams on major initiatives.
• Excellent understanding of configuration data management and data migration processes with knowledge on technical tools.
• Proficient in version control and defect management tools such as Jira.
• Self-motivated with the ability to manage multiple projects independently and with minimal supervision.
• Proven customer relationship skills, including effective presentation and meeting facilitation.
• Possible 10% travel within the U.S.
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations

About You:

• Demonstrated expertise in delivering healthcare business and technical solutions, including guidance on tools and methodologies across multiple subject matter areas.
• Provide industry insights, monitor market trends, and apply best practices to drive continuous improvement initiatives in collaboration with senior management.
• Stay current with evolving business policies, technologies, and market developments—including federal regulations—and recommend the adoption of new tools and technologies to enhance the quality and effectiveness of business solutions and deliverables.

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

The estimated pay scale for this position is between $135,000 and $160,000 in base salary, plus annual bonus potential of 20%. Base salary is dependent upon many factors including, but not limited to, education, experience, and skills and this range is subject to change and may be modified in the future. In addition to compensation, Get Well offers full-time employees a comprehensive benefit package, 401K and incentive plans, exceptionally generous paid-time away, paid leave programs, wellness reimbursement, cell phone subsidy, peer recognition programs, health advocacy and employee assistance programs, pet insurance, and so much more. 

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.