Key Account Representative

• Deliver the sales targets established in a detailed account plan
• Drive penetration and minimize lost business to achieve profitable sales growth and special objectives within assigned accounts
• Engage Experts to improve closed/won sales performance
• Collaborate with Business Development Managers to support growth strategy throughout customer lifecycle
• Research customer business needs and develop a mix of products and services to meet these needs 
• Manage pipeline of penetration opportunities leveraging analytically generated product recommendations
• Understand Customer contracts and enforce compliance mutually
• Track expiring contracts and participate in building of new Master Service Agreement
• Offer value-added services to Customers as needed to help support growth and Customer loyalty
• Be informed of market conditions, product innovations, competitor products, prices and sales, and share information and knowledge with customers as part of a value-added service 
• Answer customer’s questions about products, prices, availability and product uses
• Provide product information and practical training to customer personnel
• Communicate effectively with Sysco and Specialty Companies servicing Customers to maximize Customer experience (i.e. new location openings, order guide changes, limited time offers, etc.)
• Participate in company functions, customer visits and customer events   
• Attends and participates in general sales and district meetings
• Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data
• Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Perform other duties as assigned.

• Minimum of 2 years’ experience in sales
• Completion of post-secondary education or equivalent experience; CPSA designation is preferred  
• Proven ability to cultivate relationships and grow sales
• Strong financial and business acumen and ability to properly plan and execute business plans 
• Demonstrated skills in the area of consultative selling, networking and negotiations
• Strong communication and interpersonal skills and ability to work with and influence a variety of key stakeholders
• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time
• Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
• Ability to understand and manage compliance to contracts
• Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data
• Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook)
• Valid driver’s license in good standing with access to a vehicle is required.

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco associates enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

 (*benefits may vary based on location or bargaining unit)