Offer summary

Qualifications:

High School Diploma required., Medical Assistant Certificate or completion of an accredited Medical Assistant program., 1-2 years of related experience, including internship or externship., Bilingual Spanish/English proficiency..

Key responsibilities:

Assist the call center nurse with patient information and support.

Handle telephone encounters and manage Plus messages.

Support during night clinic hours with patient care and administrative tasks.

Assist with post-discharge appointments, referrals, and collection of medical records.

Job description

Position Summary

The VCC provides rapid access to telehealth appointments for patients with acute medical conditions requiring same-day care. The VCC Medical Assistant is a remote role responsible for managing Plus messages, handling telephone encounters, and assisting the nurse as needed to ensure efficient patient care and communication.

Although this is a remote role- incumbents are required to come in month in the Bronx, NY and requires as-needed onsite requirements in New York City.

Minimum Qualifications

High School Diploma required.
Previous experience working in a community-based health center or similar setting.
Medical Assistant Certificate or completion of an accredited Medical Assistant program required.
Bilingual Spanish/English required.
1-2 year of related experience required (may include internship/externship experience).
Flexible work schedule
Proficiency with computers and software.
Strong communication skills.
Ability to multi-task.

Key Duties

Assists the call center nurse in ensuring that patients have information required for the scheduled visits such Provide support during night clinic hours, assisting providers with patient care and administrative tasks.
Assist with post discharge appointments, referrals, DME orders.
Assist with the collection of discharge records, medical histories, and treatment plans.
Perform other job-related duties as required

Starting Compensation: Minimum: $21.00/hour ($43,680 annually); Maximum: $21.00/hour ($43,680 annually)

Work Environment Type, Location, and Schedule:

Candidates must possess availability to work remotely- working flexible schedule of Monday 8am-5pm, Tuesday 8am-5pm, Thursday 8am-4pm, Friday 8am-5pm and Saturday 8am-6pm. (Days off are Wednesday and Sunday)

As a full time associate at Urban Health Plan, you'll enjoy:

Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
Dental, Vision, and prescription Coverage
401(k) Retirement Savings (including 3% annual employer contribution)
Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
Entertainment Discount Programs
Employee Assistant Programs
Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
Fitness Discounts and Perks through our medical plan
$50,000 term life Insurance

About Urban Health Plan

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

Required profile