Offer summary

Qualifications:

High school diploma required; associate degree or higher preferred., 2-3 years of customer service experience is preferred., Experience with electromechanical, automation, and robotic equipment maintenance., Strong communication, organizational, and problem-solving skills..

Key responsibilities:

Support dealer activities such as demos, site assessments, and installations.

Provide technical training and support to GST Dealer sales and service teams.

Perform diagnostics, repairs, and monitoring of robotic equipment in the field.

Represent Husqvarna Robotics at local events and assist with large-scale projects.

Job description

Location: NH, CT, MA, NY, NJ

The RFT is part of the US Golf and Sports Turf Channel and adds value to Husqvarna and our robotic customers by supporting the Golf and Sports Turf Dealers (GST). As a first line of support, this job requires regular interaction with dealer sales and service teams, and key internal/external stakeholders. The RFT supports dealer activities such as demos, site assessments, mapping, installations, monitoring, diagnostics, and repairs in the field. The RFT’s support is meant to help meet sales and market-share goals for the territory. The RFT will provide technical training of GST Dealer sales and service teams in person, by phone and/or virtually. Required travel is 60+% with overnights required. This position reports directly to the Manager of Robotic Field Technicians.

What You Need to Know:

Play a key supporting role to increase company brand position in assigned territory
Be the product expert for Automower and CEORA. Ability to lift 50 lbs
Perform role at a high level of professionalism at premier golf and sports venues
Provide excellent written and verbal communication to keep GST Dealers informed of relevant product information
Gain/build Golf and Sports Turf Dealer confidence
Front line manufacturer’s representative for product applications and technical support
Utilize Husqvarna digital tools for moderate to advanced electrical diagnostics
Ability to work in the field with a level of autonomy to make correct decisions in supporting both Husqvarna and GST Dealers
Capacity to represent Husqvarna Robotics at local events and demo days
Assist GST Dealers with large-scale project implementation

What We Are Looking For:

Moderate to advanced electromechanical equipment maintenance
Moderate to advanced experience with automation and robotic equipment maintenance
Basic knowledge and understanding of golf and sports turf maintenance activities
Minimum of high school degree; Associates Degree or higher preferred
Lives in a satisfactory location within the assigned territory
2-3 years in customer service roles is preferred
Detail oriented with high integrity and ability to solve complex problems
Ability to work remotely
Proven ability to work with teams and communicate effectively
Strong interpersonal skills, planning and organizational skills, and ability to manage multiple tasks and priorities simultaneously in a fast-paced work environment.
Clean driving record
Ability to work outside most days.
Intermediate level proficiency with Microsoft Office software applications and ability to learn/master other in-house programs that track sales and customer relations

Last date to apply:

We are continuously accepting applications

Required profile