Offer summary

Qualifications:

A minimum of an Associate's degree in Computer Science or Digital Design or equivalent work experience., At least 3 years of experience in eLearning courseware development., Proficiency in HTML/CSS and experience with proprietary e-learning authoring tools., Knowledge of web accessibility standards (WCAG 2.1) and experience with multimedia editing software..

Key responsibilities:

Develop and support eLearning courseware, including courses, assessments, and games.

Build high-quality SCORM packages using provided assets and files.

Collaborate with team members to ensure content accessibility and adherence to standards.

Stay updated on the latest eLearning technologies and best practices.

Job description

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

The Courseware Technologist builds learning activities that include courses, assessments, games, and more that are core to KnowBe4’s customer experience. By sharing and implementing innovative ideas surrounding content development, you will help contribute to a growing eLearning library. You’ll work together with other eLearning developers, QA and engineers in a fast-paced environment using product/project management tools and developing standards for partners

Responsibilities:

Works on courseware related support tickets and inquiries to solve customer issues and requests
Build high quality courseware using predetermined files and assets to build SCORM packages
Work with various learning management systems
Stay up-to-date on the latest eLearning courseware technology tools and best practices to apply them to KnowBe4 courseware and disseminate them to our partners
Conform with Web Accessibility requirements to make sure that all learners can access the learning activities created
Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
Ensure content is Web Content Accessible Guidelines (WCAG 2.1) compliant so that our content is accessible to all users

Requirements:

A.S. or A.A. in Computer Science or Digital Design (or comparable work experience) required
Minimum 3 years of relevant experience working with eLearning courseware development
Strong relevant experience in HTML/CSS frontend development skill set
Ability to use a proprietary e-Learning authoring tool to produce e-learning content
Ability to integrate graphics, text and voice-over into the final courses
Additional programming language skills a plus
Experience with video and audio editing software
Experience with G Suite products and MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
A strong passion for learning and adapting to new technologies·
Working with peers in other groups to define software standards and explore new technologies
Experience with providing assistance and interacting with customers to provide solutions

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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