Instructional Designer

Who We Are

Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients. 

Our employees have voted us as a 'Best Place to Work' 9 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.

Our Values: People First, Servant Leadership, Deliver and Inspire Excellence, Do the right thing! 

What You’ll Do

IronArch is seeking a Instructional Designer to develop and deliver virtual training sessions for VA users across a suite of enterprise tools. Instructional Designers are responsible for creating and updating instructional materials, managing class schedules, delivering training, and capturing attendance and completion metrics. They lead interactive sessions via Microsoft Teams, perform demonstrations, answer live questions, and provide follow-up materials. They also update content based on help desk data and user feedback to improve clarity and effectiveness. 

Key Responsibilities 

• Lead virtual training sessions using Microsoft Teams, including live demonstrations and Q&A. 
• Provide follow-up materials to reinforce learning outcomes. 
• Create and maintain instructional materials and job aids. 
• Update content regularly based on user feedback and help desk insights. 
• Manage class schedules and coordinate with VA’s TMS to record attendance and completion. 
• Track and report on training participation and user metrics. 
• Gather user feedback to improve instructional approaches and material effectiveness. 
• Collaborate with support teams to ensure training aligns with current user challenges and tool updates.

• Public Trust Clearance or higher (ability to obtain and maintain required background investigation)  

Preferred Experience 

• 4–6 years in IT software training or adult learning roles. 
• Experience delivering virtual training sessions and developing materials for federal end users. 
• Familiarity with Microsoft Teams and learning management systems. 
• Strong facilitation, instructional design, and communication skills. 

#LI-remote

Why IronArch Technology?

• Awarded Best Place to Work 9 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
• 20 days of PTO accumulated per calendar year
• 11paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities 
• Pet insurance
• And more!

Apply today to learn why IronArch Technology has been recognized as “Best Place to Work” for 9 years!

IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

In alignment with applicable state and local pay transparency laws, IronArch includes a salary range in our job descriptions to support equity and transparency in our hiring process. The compensation range provided reflects what we reasonably expect to offer for this role, with the final offer determined by a variety of factors including skills, experience, and scope of responsibilities.