Offer summary

Qualifications:

Associate’s degree in social services or a related field., At least two years of experience in a similar role., Valid driver’s license., Strong interpersonal and administrative skills..

Key responsibilities:

Serve as the frontline representative, providing exceptional client support.

Coordinate and facilitate appointment scheduling between clients and mental health professionals.

Build and maintain strong relationships with clients to understand their needs.

Assist with administrative tasks such as billing, credentialing, and maintaining client records.

Job description

Administrative Specialist

Do you want a rewarding career with a strong sense of purpose? To help heal through healthy relationships?

Intermountain is expanding and we’re hiring! We are looking for an energetic, adaptable, purpose-driven, and dedicated person to join our team as our Administrative Specialist! This person will work in Helena with all employees on various tasks and projects. Join us in creating nurturing environments where children can thrive and grow!

Why Join Intermountain:

At Intermountain, it's more than a job; it's Heart Work.
Over 115 years impacting on the lives of children and families
A dynamic and supportive team dedicated to your growth
Gain expertise in our nationally recognized developmental relational model through immersive, hands-on training
Holistic, relationship-based approach to healing and care
Enjoy an amazing benefits package that supports your well-being and growth

To be successful in this role, you will:

Provide Exceptional Client Support: Serve as the frontline representative of our mental health providers, ensuring that clients receive the highest level of care, understanding, and support. Respond to inquiries, requests, and concerns with compassion and empathy, ensuring that each client feels valued and heard.
Appointment Coordination: Facilitate scheduling and coordination of appointments between clients and mental health professionals, ensuring seamless communication and timely access to care.
Relationship Building: Cultivate strong relationships with clients to understand their individual needs and provide personalized assistance throughout their journey with our mental health services.
Client Advocacy: Act as a dedicated advocate for our clients, ensuring their voices are heard, and their concerns are addressed by the appropriate teams within the organization.
Enhancing Service Delivery: Collaborate with internal teams to gather client feedback, suggestions, and concerns, contributing to the continuous improvement of our services and the overall client experience
Client & Program Support: Maintain client records, communicate with families or legal guardians, and schedule program activities.
Team Collaboration & Culture: Engage professionally with staff and external contacts and foster a positive work environment.
Administrative & Technical Support: Assist in billing, credentialing, and insurance tasks while developing specialized knowledge for technology and process improvements.

Qualifications:

Associate’s degree in social services or related field with at least two years of similar experience. (or equivalent combination of education and experience)
Valid driver’s license

As your next employer, we are excited to offer you:

Employer sponsored health insurance for medical, dental and vision
Manageable productivity and documentation standards that align with our culture centered on work-life balance
Work Schedule: Monday – Friday
Competitive Salary
Immediate Retirement contribution and Employer match of up to 4% of your income through Wespath after your first year with full vesting
Paid Personal and Holiday Leave
CEU assistance
Assistance for license renewals
Extensive in-house training
Culture that honors and celebrates employee mental wellness and sustainability

We look forward to getting to know you!

Intermountain Deaconess Children’s Services is an equal opportunity employer.

Apply at https://www.intermountain.org

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