Back Office Specialist with Italian Remote from Spain

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Native or advanced proficiency in Italian., B2 level or higher in English., Experience in data management, quality, and cleaning., Proficiency in CRM systems and quick learner of new tools like Qlik..

Key responsibilities:

  • Prepare and manage data for the Pre-Sales Team.
  • Ensure data quality and perform cleaning and updating processes.
  • Assess company potential and conduct eligibility checks.
  • Identify industry trends and collaborate with sales for sourcing strategies.

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Teleperformance XLarge http://www.teleperformance.com
10001 Employees
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Job description

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highlyskilled professionals to join our team. You would be working on behalf of our client, a worldrenowned leader in the field of life sciences known for their high quality research products. Their wide product range offers solutions for different types of laboratories.

Main responsibilities:

  • Prepare the data for the PreSales Team, manage scoring models and data providers to guarantee the best quality of contacts.
  • Data quality and cleaning processes and ensure this data is properly updated in the database according to business
  • Company evaluation: assess company potential using provided guidelines and online tools.
  • Company qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition.
  • Be on the lookout for industry news and trends to ensure timely prospecting.
  • Data Mapping, construction and extraction
  • Understand market seasonality and collaborate with sales programs to plan ahead on sourcing areas, according to the sales team’s needs.
  • Identify and correct data quality issues
  • Responsible for delivering a set of contacts based on the agreed quarterly target.
  • Maintenance of the data
    • Requirements

      • Experience on data management, quality and cleaning
      • Nativeadvanced level of Italian
      • B2 level of English or higher.
      • Experienced user in CRM.
      • Quick to learn new processes and tools such as Qlik.
      • Good verbal and written communication skills in appropriate language.
      • Motivation & personality for seeking customer satisfaction and resolution.
      • Ability to take initiative, prioritize, and manage time effectively.
      • Candidates must be located in Spain.
        • Benefits

          • A fulltime position with working hours from Monday to Friday from 9am to 6pm.
          • Salary: 19.000€ grossyear + 1.800€ grossyear attendance bonus.
          • Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the languageproject)
          • Considerable investment in employees and their career development (including product, sales, and personal skills development trainings).
          • Working environment that is modern and bright with a dynamic and multicultural atmosphere.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
ItalianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Communication

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