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John Norton established Norton & Co. in 1841, and we have since sprouted into the most reliable and longest-running ship agency in America. For over 180 years, our clients have depended on us to come through for them time and time again.
Now Norton Lilly International, we have grown our modest roots into a dense, embedded network crisscrossing the Western Hemisphere, from Canada to Panama and Guam to the Caribbean. There is simply no replacement for our veteran perspective when it comes to success in professional maritime industries.
Under the direction of the Port Manager, the Vessel Coordinator is responsible for the coordination of all marine operations, agency, and administrative functions associated with individual vessel calls to assigned Port.
Specific Essential Job Duties
Board vessels in Port on a daily basis
Assist Port Manager with planning and assigning weekly vessel rotation
Assist Port Manager with billing procedures
Assist Port Manager with follow-up and completion of pro forma requests
Respond to all principal/customer inquiries in line with Corporate Operations Manual Policies or Principal Governing Working Instructions
Prepare/transmit estimates of port costs
Established and maintain marine vessel file insuring documentation is prepared in an accurate and timely fashion
Prepare/execute required governmental and agency documents for appropriate approvals and submission to marine vessel files
Communicate daily with principals/customers, marine vessel’s Master, Port Authority, and appropriate government authorities
Procure operation, agency, and administrative services for assigned marine vessels
Exercise high quality vendor service management and cost control
Makes required trips to United States Immigration Control, and U.S. Customs Office to ensure all necessary documentation is ready for arrivals and departures
Abide by company HSEQ policies and procedures
All other duties assigned
Not all aspects of the job are covered by the descriptions, other duties may be required
Position may change as the industry and technology evolve
Qualifications & Requirements
High School diploma or equivalency; some college courses in business management helpful
College courses and / or college degree highly preferred
Previous experience in the marine agency field
Minimum of two-three (2-3) years as a Boarding Agent
In depth knowledge and understanding of Port Agency Work
Possess good organization skills and ability to multi-task procedural and project management tasks within short time constraint situations
Previous verifiable experience handling agent duties in servicing vessel arrivals and departures.
Must be able to lift 50 pounds
Possess a valid driver’s license and have an acceptable motor vehicle record (MVR)
Must have and / or be able to obtain a Transportation Workers Identification Card (TWIC) within 30 days of hire
Must be available to work a flexible schedule based on business needs, including days, nights, weekends, and some holidays with travel to and from the marine vessel while in Port
Must have reliable transportation
Must be able to provide and maintain automobile insurance according to state laws
Working Conditions
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position requires that the employee works outdoors in both hot and cold temperatures, as well as indoors in an office environment. The employee must possess the ability to crouch and stoop to access areas with restricted headroom, to climb ladders, and to lift and carry items weighing up to 50 pounds. The employee may be exposed to odors, dust, dirt, mechanical hazards, elevated noise levels, and potentially hazardous equipment.
The job involves frequent and extensive activities including walking, lifting, climbing, stooping, bending, and jumping, with the following requirements:
Frequent walking and standing for extended periods.
Frequent climbing of gangways, including heights of six feet or more.
Occasional exposure to outdoor weather conditions (hot, cold, or rainy).
Frequent and proper lifting of objects weighing up to 50 pounds.
The employee will be required to make numerous trips to the marine vessel during its time in port to handle any issues relevant to the efficient arrival and departure of the vessel.
The employee must have the ability to work a flexible, full-time schedule, which may include days, nights, evenings, weekends, and holidays.