Offer summary

Qualifications:

Fluency in English and at least one additional language from the specified list., Strong problem-solving, influencing, and communication skills., Experience in customer service, consultative selling, or related fields preferred., EU citizenship, student card, or work permit for Poland is required..

Key responsibilities:

Develop and nurture customer relationships through lead generation and support.

Provide solutions and expert advice to customers to enhance their buying experience.

Understand customer needs and offer tailored options to build loyalty.

Engage with customers via phone, internet, and correspondence to promote products and resolve issues.

Job description

Company Description

Success is waking up happy to do a job you love. Looking for that job? Join this fantastic team of game-changers!

Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships

Job Description

Your Responsibilities

You will play a fundamental role in achieving our growth targets through a passion to serve. Your main responsibilities will be to:

Develop, enhance and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty,
Offer Solutions to customers that add value to them as they reach out for support throughout their journey – “Research to Cash”,
Become an expert on the value proposition - Technical Expertise, Superior Service, ability to demonstrate your knowledge and influence buying decisions through our innovative product solutions,
Understand landscape of small and medium customers by actively probing, providing options and solutions as well as treating customers as valued.

Qualifications

Your Profile

Demonstrated ability to solve problems, influencing skills and ability to deal with ambiguity,
Strong verbal, written and presentation skills,
Fluency in English and one of the following languages:
German/ French/ Italian/ Czech / Slovenian/ Norwegian/ Greek/ Spanish/ Dutch/ Swedish/ Hebrew/ Finnish
Proven ability to initiate, organize and complete multiple tasks in a timely manner,
Bring creative and new ideas to work,
Must be resilient and prefer an environment that embraces change,
Must be able to win Customers through storytelling and engaging conversations,
Consultative selling experience preferred,
Experience in production company and SAP preferred.
MUST HAVE - EU citizenship or student card or permit to work in Poland

Additional Information

We offer:

Work in a team where a good atmosphere and team spirit is one of greatest values
Private medical healthcare including dentist for you and your family
Attractive package of extra benefits of your choosing in My Benefit Platfrom
Multisport card
Flexible working hours
Possibilty to work from home or from the office
Modern and comfortable office with chill out zone

Required profile