Operations Manager, Residential Kitchen & Bathroom Remodeling

Work set-up: 
Full Remote
Contract: 
Full time
Work from: 
United States

Kitchen Tune-Up Franchise System logo
Kitchen Tune-Up Franchise System http://www.kitchentuneup.com
201 - 500 Employees
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Job description

Are you ready to lead and grow a high-performing residential remodeling team?

We are seeking an experienced, dynamic, growth-oriented, positive Operations Manager to oversee our residential kitchen and bathroom remodeling projects in occupied homes ranging from $300,000 to $4,000,000 in home values. The ideal candidate will have a proven track record in operational excellence, project execution, and team leadership, with a strong emphasis on delivering exceptional client experiences (5-Star Google Reviews) while profitably scaling a business.

What We Offer

  • Compensation in excess of $250,000:
    • Base Salary of $90,000 to $110,000, depending on experience
    • Industry’s most generous and uncapped performance-based bonuses – an A-Player should be able to make over $150,000 in bonuses alone (even more as we grow)
    • Self-generated leads success fees
  • Retirement: Opportunity to participate in our profit sharing plan and become a millionaire!
  • Benefits/Perks:
    • Employee-ownership culture
    • Transparent communication with leadership
    • Career path opportunity within senior management
    • Flexible work-from-home options available with minimum in-office presence twice a week
    • Monthly car allowance and gas card
    • Comprehensive two-week project manager training; continuous mentorship and professional development
Role Overview

As the Operations Manager, you will be responsible for overseeing multiple residential kitchen and bathroom remodeling projects simultaneously, managing project managers, field supervisors, and install crews (W-2 and 1099), and ensuring all aspects of project execution meet our standards for timeliness, quality, profitability, and client satisfaction (5-Star Google Reviews!). You will also play a pivotal role in recruiting, integrating, and coaching our operations team as we grow.

Key Responsibilities

  • Grow, lead, and manage a team of project managers, field supervisors, and install crews (W-2 and 1099)
  • Ensure consistent achievement of high gross profit margins across all projects
  • Drive operational excellence by refining workflows and improving efficiency
  • Plan, monitor, and execute all project roadmap steps, including:
    • Handover from sales team to operations team
    • Measuring
    • Ordering materials (cabinetry ordering experience preferred)
    • Using Gantt charts to roadmap client journey
    • Scheduling projects
    • Managing install crews
    • Delivering dream kitchens and bathrooms to our clients
  • Maintain exceptional client experience to ensure 5-Star Google Reviews
  • Manage our project management system (Buildertrend) to track performance
  • Conduct site visits and inspections to verify scope, time, and quality standards and client experience
  • Oversee installer recruitment and labor allocation (W-2 and 1099)
  • Report operational performance to senior leadership and support strategic planning
What We’re Looking For

  • 10+ years of operations and project management experience in residential remodeling, including experience with profitably scaling a residential remodeling business
  • Strong background in managing high-end and high-volume kitchen and bathroom renovations
  • Experience with kitchen cabinetry vendors, material procurement (especially kitchen cabinetry ordering), and job costing
  • Tech savvy and fluent in Buildertrend or equivalent project management platforms
  • Positive, proactive, solution-finder with excellent leadership and communication skills
  • Organized, accountable, and detail-oriented with a growth mindset
  • Hungry for success! Result-oriented! Driven by performance-based bonuses, not base salary!
  • Reliable (Always do what you say you will do!) and always be early to meetings and projects
  • High integrity – you always do what’s right, not what’s easy!
  • Available for full-time work, with flexible evening and weekend scheduling for urgent project needs and willingness to go the extra mile to get the job done!

Application Requirements

  • Resume detailing relevant experience and past leadership roles
  • Three supervisor references

About Us

  • TAC Franchising LLC is made up of Kitchen Tune-Up (kitchentuneup.com) and Bath Tune-Up (bathtune-up.com), and we cover most of Metro Atlanta
  • At Kitchen Tune-Up and Bath Tune-Up, our design and remodeling team will Uplift your home and life by Updating your kitchen or bathroom utilizing our 5 Core Services and our Client Service Trustpoints to deliver your dream kitchen or bathroom and create a client experience second to none
    • Our Kitchen Tune-Up 5 Core Services include our proprietary 1-Day Wood Restoration Tune-Up, Cabinet Re-Facing, Cabinet Redooring, Cabinet Painting, and Custom Cabinets
    • Our Bath Tune-Up 5 Core Services include Vanity Only, Shower Remodel, Tub Remodel, Conversion, and Full Bathroom Remodel
  • We have plans to grow aggressively in 2025 and beyond. This will offer us the opportunity to promote from within and offer you true career advancement all the way to Senior Management
  • We are focused on building an employee-ownership culture, so teammates who contribute to our culture and bottom-line over time will have the opportunity to share in the upside! Specifically, teammates that stay with us for at least 5 years will have the opportunity to become part of Senior Management and participate in our profit sharing plan and become millionaires!
Our Core Values

  • Loyalty – Be loyal to our Core Values, our Purpose, and our Vision; and be loyal to our clients, our teammates, and our communities.
  • Opportunity = Equal Opportunity
    • Foster equal opportunity by creating socioeconomic mobility opportunities.
    • Help people help themselves, including by
      • developing and coaching our teammates, and
      • providing our teammates with a launching pad to achieve their family, personal, and career goals.
  • Value - Provide exceptional value to our clients above all else.
  • Excellence - Be excellent! – Strive to become the best version of yourself, and help us make our organization the best version of itself through radical improvement and continuous, incremental improvement.
Our Purpose

  • Our purpose is to joyfully serve and enhance our communities by:
    • providing exceptional value to our clients in helping them invest in and enjoy their most cherished asset, their home; and
    • positively impacting our teammates by providing them with a launching pad to achieve their family, personal, and career goals
Our Vision

  • Our vision is to build a “Benevolent Business Empire” (Purpose and Profits!) and become the home services provider (i) most cherished and loved by its clients, teammates, and communities and (ii) ranked as the #1 or #2 market leader in every community we serve.



Apply today and become a key leader driving excellence in residential remodeling. Let’s build a great future together!

We review all resumes within 24 hours!

Compensation: $90,000 - $300,000+ per year

Flexible work from home options available.

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