We are seeking a talented individual to join our Broking team at Mercer. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.
In this role, you will be responsible for a mix of account management and broking, these roles provide quality advice and service to clients on their insurance products and risk exposure, partner with the sales team to grow the business, and participate in all stages of solution delivery.
We will count on you to:
Plan and execute overall client strategy to ensure client retention and revenue growth of your assigned clients portfolio.
Understand your clients’ guiding principles, business profile, risk exposures, requirements, expectations and to provide appropriate advice / recommendations on their insurance program
Presents benchmarking data, claims analysis and provides relevant market trends / insights to clients as part of the renewal process.
Adhere to peer review process to ensure high standard and accuracy of deliverables to clients.
Manage the renewal process with clients seamlessly. Ensure all activities are in compliance with regulations and internal procedures, and the necessary documents are collected and placed with insurers.
Check of policy contracts, endorsements, invoices to ensure accuracy.
Ensure prompt internal financial reporting and payment collection of insurance premium and / or fees from clients.
Update global benefits systems to provide accurate information for your global / regional clients in a timely manner.
Maintain collaborative relationships with colleagues from global, regional and local support teams working through tasks / requests / issues and ultimately providing value-add deliverables to clients.
Identify opportunity to up- and cross-sell inter-department services that fulfill and/or add value to clients.
Undertake any ad hoc duties / tasks that may be assigned.
What you need to have:
Bachelor’s degree holder
Highly energetic, and motivated and enjoys meeting people to develop the business
Fast learner with strong interpersonal and communication skills
Able to work effectively within a team and able to work well independently
Strong analytical ability and problem-solving skills
Able to work well under pressure
What makes you stand out:
General knowledge of Compensation & Benefit practices (employee benefit underwriting, health care management, flexible benefits and alternative funding).
What makes you stand out:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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