Headquartered in Washington DC Metro Area, Cynet Systems is a top talent supplier for companies across North America. In 2017, Cynet Systems was recognized as one of the fastest growing companies in Virginia. It features as one among Virginia Chambers' -Fantastic 50- for the highest overall growth. Additionally we have been recognized as USPAACC Fast 100, Future 50 from Smart CEO, Featured in the Washington Business Journals Book of Lists and Smart CEO's Best Run company and awarded the Top North America Supplier- GOLD Star Partner for the last four years by one of the top 5 IT Services Company in the world. Our specialties in staffing and recruiting include the following: Infrastructure Consulting, Engineering Consulting, IT Consulting, Health care & Life Sciences Consulting, Government Consulting and Corporate Recruitment With a specialized recruiting army, we have developed a network of professionals who are poised to serve your need. Whatever the need, our specialists deliver! Check out our open jobs at our career section. Find something you're interested in? Talk to one of our recruiters. Send your resume to jobs@cynetsystems.com

Job description

Job Description:

Responsibilities:

Meeting with and communicating directly with Agency leadership up to the Executive level on a routine basis.
Working closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
Assigned specific Divisions or groups to act as a point of focus / resource for IT management, escalations, and coordination.
Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap.
Responsible for building and maintaining relationships with assigned business partners.
Interfacing with project managers, service and operations managers to coordinate work, prioritize requests, and manage escalations for assigned Divisions.
Identifying opportunities for new services, service improvements, and technical innovation to meet business needs.
Overseeing the management of business partner expectations as related to ITD engagement and service or product delivery.
Managing escalations related to technology procurements, projects and service delivery requests.
Identifying, championing, and communicating customer needs.
Consult and collaborate with ITD teams managing production operations and the strategic direction for systems owned by assigned business partners.
Support continued compliance with state policies, standards, and guidelines.