Offer summary

Qualifications:

Proven experience in software implementation and customer training., Excellent communication and consultancy skills., Valid UK driving license and own vehicle for travel., Understanding of business processes and workflows..

Key responsibilities:

Implement and configure software solutions for clients.

Conduct on-site and remote training sessions for end-users.

Support clients during initial product use and post-implementation.

Adapt and follow project plans to ensure customer satisfaction.

Job description

First Things First - What We Can Offer You

A generous annual leave entitlement plus a personal leave entitlement
Private Health Insurance
Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
Life Insurance
Company pension scheme, with 5% employer contribution
Generous Parental Leave Program
Home Office Allowance
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
Talent Referral Programme – get rewarded for referring a friend to join our team!
Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
A discounts and cash back scheme
Flexible working environment
Casual dress and relaxed office environment
Happy hours and office games
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions

The Job

Simpro's Software Implementation Consultants are key in ensuring the successful implementation and training of Simpro's suite of products, to new and existing customers.

This is a hybrid role, part working remotely, and the rest travelling, visiting and supporting our customers at their various sites around the UK.

What You’ll Do

Work with new clients to understand their business requirements.
Help the customer to customise and configure the product to meet their specific goals.
Conduct on-site and remote consultancy sessions and training for end-users.
Support users with their initial use of the product.
Follow and adapt implementation plans.
Conduct post-implementation support to ensure system confidence and customer satisfaction.

What You’ll Bring

Full UK Driving Licence and own vehicle.
A professional and consultative approach.
Excellent training delivery skills, with an ability to tailor methods to suit different needs.
Experience supporting end customers with Software or Web products.
Understanding of business processes and workflows.
The ability to prioritise, meet deadlines and deliver rapid outcomes.
Confidence to adapt and learn new programs, and systems.

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.

Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.

Required profile