Offer summary

Qualifications:

Diploma in any discipline., Proficiency in Microsoft Office applications., Experience in mental healthcare or digital technology is advantageous., Passion for mental health..

Key responsibilities:

Review eligibility of referred persons.

Onboard eligible persons into the digital platform.

Monitor health status remotely.

Engage and follow up with enrolled persons, escalating as needed.

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore, recognised at home and abroad for the quality of its medical expertise and facilities. Care is provided through an integrated network of seven primary care polyclinics, acute care and tertiary hospitals, national specialty centres and business divisions. Together they bring a rich legacy of medical expertise to our philosophy of integrated patient-centred care. NHG’s vision is “Adding Years of Healthy Life”. This vision goes beyond merely healing the sick to the more difficult and infinitely more rewarding task of preventing illness and preserving health and quality of life. With some 22,000 staff, NHG aims to provide care that is patient-centric, accessible, seamless, comprehensive, appropriate and cost-effective. As the Regional Health System (RHS) for Central-North Singapore, it is vital for NHG to partner and collaborate with stakeholders, community advisors, and voluntary welfare organisations. Together with our patients, their families and caregivers, we aim to deliver integrated healthcare services and programmes that help in Adding Years of Healthy Life to all concerned.

Job description

Position: Connected Care Specialist

Department: Hopes Programme

Job Description:

To be part of a dynamic digital mental health service piloting a novel model of care in psychiatry.

Job Responsibilities:

Review eligibility of persons referred into the service.
Onboarding of eligible persons into the digital platform.

Monitor the health status of persons in the service remotely.
Engagement with persons enrolled in the service
Follow up with patients and escalate to the assigned healthcare worker if needed, as per stipulated care protocol.
Ensure critical information is communicated within the team.
Administrative support.

Requirements:

Competency

Prior experience in mental healthcare and/or digital technology will be an advantage.
A passion for mental health

Educational and Professional Requirements

Diploma in any discipline.
Proficient in Microsoft Office applications

About IMH:

The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.

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