Offer summary

Qualifications:

Degree or HNC/D in Business Administration, Data Management, or related field., Proven experience in Sales Operations, CRM Management, or similar roles., Strong knowledge of CRM platforms like Salesforce, HubSpot, or Dynamics., Exceptional attention to detail and analytical skills..

Key responsibilities:

Own and optimize the CRM platform across sales, marketing, and customer success teams.

Ensure data accuracy, integrity, and consistent maintenance.

Improve CRM usability to enhance user experience and efficiency.

Track, analyze, and report on sales performance metrics to inform leadership.

Job description

Sales Operations & CRM System Lead

Full-Time | Competitive Salary | Leading Technology Company Automation Applications Sector

Are you someone who spots errors others miss? Do you thrive on bringing structure, accuracy, and insight to fast-moving commercial teams? If youre meticulous, data-driven, and love optimizing systems, this is your opportunity to play a critical role in a growing, innovation-led technology company.

Were a leader in automation applications, and were looking for a Sales Operations & CRM System Lead to become the central hub for all things CRM and sales data. This role is vital to ensuring our commercial decision-making is built on clean, reliable, and insightful information.

What Youll Be Doing:

Own the CRM platform Lead its ongoing development, maintenance, and optimization across Sales, Marketing, and Customer Success teams.
Champion data integrity Ensure all data is accurate, well-coded, and consistently maintained. Youll be the person who says, That doesnt look right, and fixes it.
Improve usability Make the CRM user-friendly and efficient so that the sales teams want to use it, not avoid it.
Deliver reporting that matters Track, analyze, and report on sales performance metrics to provide clear, actionable insights for leadership.
Drive process improvements Spot inefficiencies, recommend best practices, and implement smarter ways of working.

What Youll Need:

A degree or HNC/D in Business Administration, Data Management, or a related field (essential).
Proven experience in Sales Operations, CRM Management, or a commercial data-driven role.
Strong working knowledge of CRM platforms (Salesforce, HubSpot, Dynamics, or similar).
Exceptional attention to detail You take pride in clean data, accurate reports, and system integrity.
Analytical mindset with the ability to turn data into business recommendations.
Confident communicator able to work with technical teams and senior leadership, translating data language into commercial actions.

Why Youll Love It Here:

Join a forward-thinking company shaping the future of automation technology.
Work with a supportive and passionate global team who value what you do.
Make a real impact This isnt a back-office role; youll help drive commercial decisions and sales strategy.
A chance to own and evolve one of the companys most critical business tools.

If youre a natural problem-solver with a laser focus on detail and a passion for enabling business success through data and systems wed love to hear from you.

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