Offer summary

Qualifications:

Bachelor's Degree in a Scientific or related field., Minimum 2-3 years of experience in product quality complaints, pharmacovigilance, or quality assurance., Working knowledge of medical terminology and industry standards., Proficiency in MS Office applications..

Key responsibilities:

Receive and log product complaints.

Lead or support complaint investigations.

Process PQC records in compliance with regulatory standards.

Analyze trends in complaints.

Job description

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

The Product Quality Complaint position is responsible for reviewing, evaluating and processing PQC records to ensure compliance with regulatory standards.

Essential functions

Receive and log product complaints
Lead or support complaint investigations
Process PQC records in accordance with regulatory and quality requirements.
Analyze trends in complaints
Work within a collaborative PQC team

Necessary Skills and Abilities

Working knowledge of medical terminology and industry standards
Excellent interpersonal communication skills
Ability to demonstrate a strong attention to detail
Proficient in MS Office programs and applications

Educational Requirements

Bachelor's Degree in a Scientific or related field of study

Experience Requirements

Minimum 2-3 years of experience in product quality complaints, pharmacovigilance or quality assurance.

*Remote working, 6+ month project opportunity.

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

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