Offer summary

Qualifications:

Over 5 years of experience with injection molding machines and maintenance., Ability to read and interpret electrical, hydraulic, and pneumatic diagrams., Familiarity with basic networking concepts such as IP addresses., Proficiency in using measurement tools like multimeters, tachometers, and oscilloscopes..

Key responsibilities:

Provide timely and quality support and service to clients.

Prepare service reports with clear documentation for proper closure.

Follow up on pending activities until successful completion with the customer.

Maintain tools and equipment in optimal condition and adhere to company policies.

Job description

Ing. Eléctrico/Mecánico/ Electrónico o a fin

Trabajar el área del centro de México hasta el Oeste (Querétaro, Guanajuato, Aguascalientes, Jalisco, San Luis Potosí, Ciudad de México, Estado de México, Puebla, Tlaxcala, Veracruz)

Funciones del puesto:

Acudir en el tiempo especificado por el coordinador de servicio.

Validar tipo de servicio asignado para preparar las herramientas y equipos requeridos.

Brindar soporte y servicio de calidad al cliente.

Realizar reporte de servicio con claridad y documentación necesaria para el cierre adecuado del servicio.

Enviar reporte de servicio al término de su jornada al cliente con copia a Coordinador de servicio y representante de Aftermarket.

Reportarse con el coordinador de servicio al término de su asignación.

Seguimiento de actividades pendientes en sus asignaciones hasta dar cierre satisfactorio con el cliente.

Resguardar y mantener en óptimas condiciones herramientas y equipos proporcionados para su desempeño.

Apegarse a las políticas y código de conducta de la empresa.

Calificaciones necesarias:

5+ años de experiencia con máquinas de inyección y mantenimiento.

Lectura e interpretación de diagramas eléctricos, hidráulicos y neumáticos.

Estar familiarizado con conceptos básicos de redes como las IPs.

Uso de herramientas de medición especiales como: Multímetro, tacómetro, osciloscopio.

Calificaciones preferidas:

Experiencia en el área de servicio con diferentes clientes no solo en un área.

Familiarizado con Salesforce.

#LI-MH1

Who we are:

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.

EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@milacron.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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