Program Supervisor - Whyte Avenue Centre

Program Supervisor

Meet AdaptAbilities. We provide meaningful programs for children and youth with disabilities.

Why Work With Us?

1. A career with AdaptAbilities gives you purpose and creates meaning in your everyday life
2. Our work will leave you with a feeling of job satisfaction and pride you won’t get at other jobs
3. It’s the feeling of making a difference in the lives of children and youth with disabilities
4. Help bridge the gap between possible and impossible
5. Enjoy a career with AdaptAbilities as you support individuals with disabilities to grow, succeed, and belong in their community

What We Offer

We strive to be an employer of choice by creating a positive and collaborative team environment. You can look forward to:

1. Opportunity for growth, and career development
2. Meaningful work
3. Competitive pay over Non-Profit Industry Standards
4. Robust Benefits Package including spending account, mental health supports, RRSP matching
5. Flexible shifts
6. Career path and growth opportunities
7. Culture of Appreciation and Employee Recognition 

We also offer perks including support for professional development, corporate discount for City of Edmonton Recreation Passes, paid personal days, and programs that support a balanced lifestyle.

What You Offer

You are eager to grow and be mentored. You align with our core values, which are: open to growth, live our purpose, cultivate teamwork, demonstrate extraordinary effort, and act with integrity.

The Position

The Program Supervisor will report to the Program Manager. This is full-time, permanent position that requires flexible hours and is based out of our Whyte Avenue Centre (10130 82 Ave, Edmonton, AB). This role is responsible for the successful execution of service delivery, supervision, and performance management of team members and collaboration internally and externally. The conscientious Program Supervisor acts with integrity, is open to growth, lives our purpose, cultivates teamwork, and demonstrates an extraordinary effort to empower individuals with diverse abilities and their families to grow, succeed, and belong.

Key Functions

1. Lead team in planning, delivering, monitoring, and evaluating enhanced respite services resulting in an extraordinary degree of customer and employee satisfaction
2. Support and supervise team members while effectively utilizing financial and operational resources through compliance with organizational and departmental policies and core processes
3. Accountable for consistent achievement and results of individual and program outcomes
4. Responsible for effectively maintaining and utilizing funding according to policies , agreements, and contracts
5. Maintain timely, accurate, and professional correspondence, records, reports, schedules, spreadsheets, and documentation
6. Ensure the safety of participants, employees, volunteers, and family members attending programming and facilities
7. Perform other job-related activities as required

Qualifications

1. Minimum education requirement of High School Diploma with a minimum of 10-12 years of related experience, a diploma or certificate in Disability Services, Social Work, Human Services, or related field with 6-8 years of related experience, or a University Degree in Disability Services, Social Work, Human Services, or a related field with 5-6 years of related experience 
2. Minimum 3 years supervisory experience working with individuals with complex behaviours
3. Practical experience and theoretical knowledge regarding complex behaviours, human rights approach, and community inclusion
4. Alignment with AdaptAbilities’ core purpose and core values
5. Ability to remain calm in emotionally challenging situations and effectively use empathy
6. Strong organizational skills and problem-solving abilities
7. Excellent written and verbal communication skills
8. Demonstrated proficiency working with Microsoft Office Suite (Outlook, Word, Excel, etc.) 
9. Clear Police Information Check and Intervention Record Check are required
10. Intermediate First Aid Level C and AED, Non-Violent Crisis Intervention, Abuse Prevention and Response Protocol
11. Valid driver’s license and own vehicle with clear driving abstract

Compensation Salary will commensurate on experience, education, and compensation policy.

Application Deadline July 18, 2025 at 11:59 PM

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

AdaptAbilities is an equal opportunity employer who is committed to diversity in the workplace and welcomes applications from all qualified individuals.