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Business Development Manager (DAMO)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

Background in sales, marketing, or business development with understanding of Managed Service delivery., Excellent communication skills for stakeholder engagement across regions., Strong analytical and strategic thinking abilities to develop sales strategies., Willingness to travel internationally and domestically for client and team engagement..

Key responsibilities:

  • Develop and execute sales strategies aligned with global directives.
  • Maintain sales pipeline and collaborate with regional teams to generate DAMO opportunities.
  • Build and nurture relationships with clients and partners to expand business.
  • Support marketing initiatives and communicate DAMO's value proposition effectively.

Thoughtworks logo
Thoughtworks Information Technology & Services XLarge https://www.thoughtworks.com/
10001 Employees
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Job description

DAMO Market Partner - Principal Consultant

At Thoughtworks, our Digital Application Management and Operations (DAMO) service line is a rapidly expanding area of expertise, transforming the conventional notion of application management beyond 'keeping the lights on'. In many organizations, this limited perspective impedes the ability of software to adapt to emerging business challenges. To realize a sustainable return on investment from digital assets, a paradigm shift in how software maintenance is approached is essential.

At Thoughtworks, we employ groundbreaking modern engineering practices that have been instrumental in reshaping software development, applying them now to application management services. Our approach goes beyond mere maintenance, focusing on the progressive evolution of applications to maximize the business value of digital assets for our clients.

The role of a Market Partner (MP) is vital as a connector between regional sales teams and the DAMO. The focus of sales teams is predominantly in the initial stages of engagement, identifying accounts and providing early sales support to facilitate swift and effective account development and growth. The primary goal of an MP is to identify, nurture, shape DAMO opportunities and accounts, while also cultivating and enhancing partnerships across regional sales teams. 

 

Job responsibilities
  • Strategic Engagement and Business Development(deal origination) -Develop sales strategies and set receivable goals in alignment with global directives, taking into account historical sales performance and anticipated market trends.
  • Maintain sales funnel and accurate forecast in CRM & collaborate intimately with the regional vertical market and Partner ecosystem to originate DAMO business opportunities. Engage in proactive partnership with Client Principals (CP) and Business Development Managers (BDM) to generate new business leads, formulating DAMO proposals and solutions. Instigate and lead regular planning sessions with vertical leaders. 
  • Collaborate with the Client Leadership Team (CLT) in expanding and enhancing existing client portfolios, focusing on long-term growth and relationship building. Lead pursuits and craft tailored proposals and solutions in response to client-specific requirements, including handling RFI/RFP processes. Cultivate and enhance the sales and presales capabilities within the DAMO team, ensuring a cohesive and effective approach to DAMO engagement processes by uniting diverse roles and skills.
  • Dedicatedly work towards achieving and exceeding annual sales targets, contributing to sustained revenue growth. Maintain active coordination with operations, finance, and legal departments to ensure that solutions are compliant and meet client requirements from a regulatory standpoint. Collaborate with other Service lines and Digital Engineering Center (DEC), to ensure right expertise allocation and to provide solutions that are valuable and tailored to client needs.
  • Delivery Support - Identifying opportunities to increase DAMO service value through automation and AI-driven operations, with support from SDM and Solution architect. Overlapping during the transition phase to ensure the MS solution is effectively delivered, making timely adjustments to the solution as needed to align with actual delivery requirements, with support from SDM.
  • Marketing Support - Clearly communicate and promote DAMO's value proposition, ensuring visibility and understanding across vertical markets.Collaborate with the marketing department to design and orchestrate marketing initiatives and events for DAMO, including internal/external campaigns, client visits, workshops, and webinars, to enhance cross-regional understanding and collaboration.Share capabilities and client success stories to build DAMO's reputation and demonstrate its impact. Actively participate in regional and global meetings to stay connected and informed, contributing to wider strategic discussions.
  • Communication and Relationship Management - Develop and maintain a comprehensive stakeholder map for internal and external, managing a strategic communication plan to ensure effective engagement. Regularly interact with key stakeholders to maintain alignment, and visibility, and to exchange necessary feedback. Foster strong, collaborative relationships with Client Principals, the CLT, Technical Consultants, and delivery teams, aiming to achieve optimal sales results through teamwork and shared goals.
  • Partnership - Build and maintain collaborative partnerships in the assigned territory’s partner ecosystem. Regularly update partners in the assigned territory on joined go-to-market initiatives and drive co-sell with partners.
Job qualifications
Technical Skills
  • A background in sales, marketing, or business development, who understands the landscape of Managed Service but is eager to challenge the status quo with adaptability, a growth mindset, and the ability to work in ambiguity.
  • Familiarity with Managed Service delivery, with an openness to rethink and modernize traditional approaches. 
  • Excellent communication skills, with the ability to effectively connect with stakeholders across various regions and teams, including onshore and offshore collaboration.
Professional Skills
  • A strong customer focus, driven by results and committed to providing high-value solutions.
  • Exceptional diagnostic, analytical, and strategic thinking abilities to craft and execute effective sales strategies.
  • High collaboration effectiveness, with a proven track record of working successfully in a team environment and across different service lines.
  • Availability for international and domestic travel to engage with clients and teams.
Other things to know
Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

#LI-Remote

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Stakeholder EngagementBusiness DevelopmentSales StrategyPolicy DevelopmentCustomer Relationship ManagementSales FunnelMicrosoft Dynamics CRMManaged ServicesAutomated Information SystemsOperationalizing AI

Other Skills

  • Social Collaboration
  • Growth Mindedness
  • Adaptability
  • Analytical Thinking
  • Strategic Thinking
  • Collaboration
  • Communication
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