Benefits Coordinator

• Manage the benefits inbox and respond to employee inquiries via email and phone.
• Assist with special projects and perform additional duties as assigned by the Benefits Manager.
• Process 401(k) change forms, including terminations, hardships, rollovers, and contribution updates.
• Input 401(k) loan enrollments and contribution changes weekly in ADP.
• Monitor benefit premium arrears and unpaid status.  
• Prepare and distribute enrollment materials to new and eligible employees.
• Track enrollment deadlines and follow up to ensure timely completion.
• Support tracking and coordination of Short-Term Disability (STD), Family Medical Leave Act (FMLA) and other leave requests.
• Assist with the annual open enrollment process, including employee communications, data entry, approvals, and responding to inquiries.
• Ensure accurate and timely entry of benefit elections and changes in the benefits system and HRIS.
• Maintain up-to-date employee benefit records in the HRIS, including elections, deductions, and status changes.
• Assist employees in filing claims related to health, dental, life, and all other benefit programs.
• Assist with monthly invoice reconciliation for benefit carrier bills to ensure accuracy in enrollment and deductions.

• Bachelor’s Degree preferred.
• 2+ years of experience preferred.
• Effective communication skills, oral & written.
• Ability to consistently meet daily, weekly and monthly deadlines.
• Experience in Word, Excel, ADP and other applicable database programs is helpful.
• Strong interpersonal skills with a sense of confidentiality as well as urgency on all issues.

What we can offer you!

• Attractive monthly base salary + competitive commission/performance bonus.
• Genuine career progression opportunities, either locally or globally!
• World-class training programmes and development opportunities.
• Virtual Onboarding Events exclusively for new hires.
• Team driven environment, supportive culture with a focus on work-life balance.
• Career breaks available after one year.
• Real time recognition through our employee reward platform.
• Mental Health First Aiders to signpost you to support when you need it.
• Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc…)
• Charity days for various important causes such as Relay for Life and Earth Day.

• Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
• Life – Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
• Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
• Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Visit our website and social media to find out more! - www.airswift.com

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Diversity & Inclusion
At Airswift, we believe that diversity is critical to our success and makes us a great place to work.  We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.

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