Spanish Bilingual Contact Center Sales Agent (Remote)
Offer summary
Qualifications:
Active Property & Casualty license., Bilingual in Spanish., Experience in sales or account management., Strong customer service and communication skills..Key responsibilities:
- Providing tailored insurance solutions to clients.
- Handling calls about insurance rates and policies.
- Consulting with clients to recommend appropriate insurance coverage.
- Managing customer inquiries and ensuring satisfaction.
Job description
Responsibilities Include:
· Offering tailored insurance solutions to meet customer needs
· Acting as a property and casualty insurance fiduciary for our prospective and existing clients
· Handling calls regarding insurance rates and policy questions
Education, Experience and Skills needed to be Successful:
· Must hold an active Property & Casualty license.
· Must be Spanish Bilingual
· Previous sales or account management experience
· Customer service understanding as it relates to customer satisfaction and driving sales volume
· Ability to emphasize product feature and benefits, discuss payments, and quote prices
· Ability to consult with clients to provide appropriate insurance policy to cover client's assets
· Proficiency with MS Word, MS Outlook, and the Internet
· Self-starter, with a strong sense of personal responsibility
· Excellent communication skills
· Ability multi-task and work independently
· Previous inbound call experience preferred
· Previous Insurance or Financial Services background preferred
Required profile
Experience
Other Skills
- Customer Service
- Sales
- Microsoft Word
- Microsoft Outlook
- Multitasking
- Communication
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