Offer summary

Qualifications:

Proficiency in English at an advanced level., Knowledge of Microsoft Office (Word, Excel, Outlook) and online navigation., Strong communication and customer service skills., Willingness to learn and be a team player..

Key responsibilities:

Communicate with customers via phone to promote and sell products and services.

Propose tailored offers based on customer needs.

Manage and resolve customer inquiries.

Ensure customer satisfaction and follow up on quality and targets.

Temps is the leading company providing integrated HR services and workforce solutions for white collars professionals. Founded in 2011 as part of RINF group, historically we build our core expertise for the IT&C sector. Temps capitalized the market knowledge and expended its expertise to expanding industry sectors. The company has been growing out of passion for an outstanding performance for both candidates and clients. We continuously invest in technology and process digitalization as key components for a flexible and effective service.What differentiates us is what makes us stronger as a team. Values are what keeps us together and define us In our efforts to achieve goals, honor commitment and create a great service experience.Find your next career opportunity in our list of open positions. If you’re an experienced professional, that’s wonderful. If not, that’s still ok, as long as you have enthusiasm and drive. For us, it’s not about years, it’s about attitude.One of the Top 5 Human Resources actors, we are the only company in Romania providing temporary services exclusively on White Collar Market, covering every aspect of our client's employees: recruitment, contingency staff, payroll and benefits administration.

Job description

The ideal candidate:

Enjoy talking and communicating with others;
Have knowledge of Microsoft Office (Word, Excel, Outlook) and online navigation;
Be customer-oriented, sensitive to customer needs and attentive to detail;
To be willing to continuously learn new things;
To be a team player;
Have the ability to negotiate and persuade;
Want to make things happen;
See projects as a challenge and an opportunity for development;
Have an advanced knowledge of English.

Job description

Communicate on the phone, but not anyway, but with the aim of promoting, persuading and selling products and services;
To propose offers tailored to customers' needs, to give them exactly what they need;
Provide relevant and accurate information about the products and services promoted;
Manage and resolve customer enquiries;
Ensure that you have satisfied customers, and that in everything you do, you follow up on both quality and target achievement.

Required profile