We are united in our mission to make a positive impact on healthcare. Join Us!
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.
Champion a positive Customer Journey experience by supporting the various teams that touch the customer from the Sales cycle to Implementation, Pre-Go-Live readiness, Business Process Consulting, and Training, focusing on Lab Readiness for HL7/API deliverables. Lead and manage the scope, remove roadblocks, and plan risk and mitigation related to Lab interface readiness. Also, respond to customer inquiries by understanding, reviewing inquiries, gathering and researching information, assembling and forwarding information, verifying customer understanding, and answering any questions. Knowing about clinical office workflows and identifying gaps in the process with recommended solutions is essential. Work with external and internal staff and teams to install and maintain the necessary integration points, including formats like HL7, APIs, XML, or flat files.
Your Role:
Skills & Requirements:
#LI-SM1 #LI-REMOTE
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
United States
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
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