Payroll & Benefits Specialist

CircusTrix dba

Sky Zone

Payroll & Benefits Specialist

Full Time

Remote

Department: People & Culture

Reports to: Director of Payroll & Benefits

Travel: N/A

FLSA: Exempt

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ABOUT US:

As the premier leader in indoor active entertainment in the United States, CircusTrix owns, operates and franchises over 270 parks. We have over 500,000 members and more than 60 smile-inducing attractions, making it the active play destination for kids and kids at heart!

We specialize in hosting the most memorable celebrations through thousands of unforgettable birthdays, team, and school parties every year and have been recognized as a top franchise organization in Franchise Times’ Top 400 and Fast & Serious lists, as well as the Entrepreneur’s Franchise 500.

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JOB SUMMARY:

The Payroll & Benefits Specialist plays a vital role in ensuring accurate and timely payroll processing, benefits administration, and compliance with both U.S. and Canadian payroll legislation. This position supports a workforce of over 6,000 employees globally and reports directly to the Director of Payroll & Benefits. The ideal candidate demonstrates strong knowledge of cross-border payroll compliance, superior attention to detail, and effective resolution of payroll and benefits inquiries.

QUALIFICATIONS:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or Human Resources preferred.
• Certified Payroll Professional (CPP) or related certifications considered a plus.
• A minimum of 3 years of experience in payroll and benefits administration for the U.S.
• Experience with various payroll platforms such as ADP, Ceridian, and UKG; proficiency in Workday is highly preferred.
• Canadian payroll experience with familiarity in Canadian payroll platforms and reporting tools is considered a plus.
• A strong understanding of U.S. payroll laws and tax compliance; working knowledge of Canadian federal and provincial employment is also a plus.
• Proficient in Microsoft Office Suite, especially Excel for reporting and audits.
• High level of accuracy, attention to detail, and ability to maintain confidentiality.
• Strong problem-solving and communication skills to handle payroll inquiries and escalations.
• Demonstrated ability to handle sensitive employee data and payroll information with a high degree of confidentiality and professionalism.

RESPONSIBILITIES:

Payroll Management:

• Process bi-weekly payroll for all employees, ensuring accuracy and adherence to company policies.
• Maintain payroll records, including employee timekeeping data, salary information, and deductions.
• Lead resolution of payroll inquiries, discrepancies, and escalations across Canada and the U.S.
• Prepare and distribute payroll reports to management as needed.
• Stay updated on payroll laws and regulations to ensure compliance.

Benefits Administration:

• Administer employee benefits programs, including health insurance, retirement plans, disability, life insurance, and other voluntary benefits.
• Assist employees with benefits enrollment, changes, and claims.
• Coordinate with benefits providers and ensure accurate and timely submission of enrollment and claims data.
• Manage the annual open enrollment process and ensure all employee benefits information is current.

Compliance and Reporting:

• Ensure ongoing compliance with U.S. federal, state, and local tax laws, as well as Canadian federal and provincial employment standards.
• Prepare and file payroll-related tax documents, including T4s, ROEs, and year-end summaries.

• Conduct regular audits of payroll, benefits, and related records to ensure accuracy and compliance.

HR Support:

• Collaborate with the HR team on various projects and initiatives.
• Provide support during internal and external audits.
• Assist with onboarding and offboarding processes, ensuring proper setup and termination of payroll and benefits.

PHYSICAL REQUIREMENTS:

• This position requires the ability to remain stationary at a computer desk for extended periods of time, with or without reasonable accommodation.

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Compensation range is $65,000-$75,000 based on qualifications and experience.  Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching.  Eligibility for 401k is based on age and tenure requirements. 

Application deadline: July 25, 2025

While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will continue to consider candidates until the position is filled. As a result, the posting may remain up beyond the stated deadline, but will not be removed before this date.

CircusTrix and its brands are proud to be equal opportunity employers.  We celebrate diversity and are committed to creating an inclusive environment for all team members.