Senior / Product Manager (Platform) at Pulse iD

About Pulse iD:

Pulse iD is a global fintech leader specialising in AI-powered loyalty and rewards solutions. Our platform empowers financial institutions, enterprises, and merchants to engage customers through personalised offers, gamification, and real-time pricing. We are committed to continuous innovation and delivering high-ROI solutions that drive business growth and customer satisfaction. Join us in shaping the future of customer engagement and redefining the banking experience worldwide.

Overview of Role:

We are seeking a mid-level Product Manager with a robust background in business analysis or product management within a technology-driven, software product development environment. The ideal candidate will possess specific domain expertise in loyalty programs and payment solutions. This role demands a proactive approach to taking full ownership of the product lifecycle, from inception through delivery and iterative refinement.

Responsibilities:

• Collaborate with stakeholders to identify and prioritise product requirements, including functional, technical, and user experience aspects.
• Conduct comprehensive analysis of market trends, competitor offerings, and customer feedback to inform product roadmap decisions.
• Work closely with cross-functional teams, including development, design, and marketing, to ensure alignment and successful product delivery.
• Facilitate workshops and meetings to gather and refine product requirements, ensuring clear documentation and communication throughout the development lifecycle.
• Drive the evaluation and adoption of emerging technologies and industry best practices to enhance product capabilities and maintain competitiveness.
• Monitor key performance indicators and metrics to assess product performance and identify opportunities for improvement or optimisation.

Requirements:

• For a mid-senior role requiring a minimum of three years of experience as a Business Analyst or Product Manager, and a senior role requiring a minimum of six years in these roles with at least two years in Product Management, both within a product-focused organisation, preferably in the loyalty, payments, or fintech industry.
• Strong understanding of requirement elicitation, roadmap planning, and agile development methodologies.
• Experience in working in complex technology product domains is a plus.
• Excellent analytical skills with the ability to translate complex business needs into clear and actionable product requirements.
• Effective communication and stakeholder management skills, with the ability to collaborate across diverse teams and influence decision-making.
• Proven track record of successfully delivering products or features that meet or exceed customer expectations and business objectives.
• Experience and understanding of product management principles are advantageous.
• Familiarity with AI, machine learning, and data analytics concepts is a plus.

Why Join Us:

• Be part of a visionary company that is transforming the loyalty and payments landscape.
• Engage with top-tier clients including major banks and financial institutions.
• Enjoy the flexibility of remote work with a talented and supportive team.
• Opportunities for professional growth and development in a fast-paced, innovative environment.

To Apply:

Interested candidates should submit their resume and a portfolio of their design work on Pulse iD Career website: https://pulse-id.breezy.hr/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.