Senior Director, User Experience
Offer summary
Qualifications:
10+ years of experience in User Experience (UX) design, with at least 5 years in a leadership role., Proven track record of leading and shipping complex digital products with significant user impact., Deep expertise in user research, interaction design, visual design, and usability testing., Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, or a related field..Key responsibilities:
- Lead and mentor a team of UX designers and researchers, fostering a culture of collaboration and innovation.
- Define and execute a compelling UX vision and strategy in partnership with product leadership and engineering.
- Champion user-centered design principles and establish best practices across the product lifecycle.
- Manage UX resources and prioritize initiatives to maximize impact and meet business objectives.
Job description
Job Title: Senior Director, User Experience
Location: United States
WHY YOU’LL LOVE SALESLOFT:
Put Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.
These are the values that define who we are and have empowered our staggering growth to become the #1 leader in sales engagement software.
SalesLoft helps brands deliver value and create trust by connecting authentically and meaningfully with their customers. Thousands of customers depend on SalesLoft’s category-leading sales engagement platform to engage in more relevant, authentic and sincere ways.
Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2020, twice by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Forbes, Fortune, Glassdoor, Atlanta Journal Constitution, and Inc Magazine.
We’re redefining an age-old industry! This is challenging work – but our team of brilliant creatives makes the journey thrilling. We’re fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way. Come join us!
Check us out on Glassdoor and see what people LOVE about working for SalesLoft!
THE OPPORTUNITY:
Although we’re proud of our history, we’re just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages, and retains elite talent.
We're looking for an experienced and visionary Senior Director of User Experience to lead our entire UX organization and significantly influence the future of our product. Reporting directly to the Vice President of Product Management, you'll be instrumental in shaping our product strategy and priorities by championing user-centered design and innovation.
This is a critical leadership role where you'll have the opportunity to build, mentor, and inspire a high-performing UX team, establish best-in-class design practices, and ensure our products deliver exceptional, intuitive, and impactful experiences for our users.
WHAT YOU'LL DO:
- Lead & Grow the UX Organization: Provide strategic leadership, mentorship, and guidance to a team of UX designers and researchers. Foster a culture of collaboration, innovation, and continuous improvement.
- Define & Drive UX Strategy: Partner with product leadership, engineering, and other stakeholders to define and execute a compelling UX vision and strategy that aligns with overall company goals and product roadmaps.
- Elevate User-Centered Design: Champion user research and data-driven insights to inform design decisions. Establish and advocate for user-centered design principles and processes across the entire product lifecycle.
- Set Design Standards & Best Practices: Define and maintain design systems, guidelines, and processes to ensure consistency, quality, and efficiency across all products and platforms.
- Collaborate Cross-Functionally: Work closely with the Vice President of Product Management, Product Managers, Engineering Leads, Marketing, and other teams to ensure a cohesive and delightful user experience from concept to launch.
- Drive Innovation: Identify opportunities for innovation and differentiation through user experience, exploring emerging technologies and design trends.
- Manage Resources and Priorities: Effectively manage UX resources, allocate design efforts, and prioritize initiatives to maximize impact and meet business objectives.
- Recruit and Retain Talent: Attract, hire, and retain top UX talent, building a diverse and high-performing team.
WHO YOU ARE:
- 10+ years of experience in User Experience (UX) design, with at least 5 years in a leadership role managing and mentoring UX teams.
- Proven track record of successfully leading and shipping complex digital products with significant user impact.
- Deep expertise in all facets of UX, including user research, information architecture, interaction design, visual design, prototyping, and usability testing.
- Strong strategic thinker with the ability to translate business goals and user needs into compelling design solutions.
- Exceptional communication, presentation, and interpersonal skills, with the ability to articulate design concepts and rationale to diverse audiences, including executive leadership.
- Experience establishing and evolving design systems and scalable design processes.
- Proficiency with leading design and prototyping tools (e.g., Figma, Sketch, Adobe XD, etc.).
- Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, Graphic Design, or a related field, or equivalent practical experience.
- Familiarity with agile development methodologies and AI prototyping solutions.
WHY YOU’LL LOVE SALESLOFT:
At Salesloft, we're not just a company, we're a community built on shared values.
- Lead With Humility and Respect
- Earn Customer Trust
- Put Team Over Self
- Redefine What’s Possible
- Deliver Big Results
Salesloft delivers a performance force multiplier for the world’s most demanding companies. Salesloft’s Revenue Orchestration Platform, delivering the first AI-powered durable revenue engagement model, keeps market-facing teams on top of all buyer signals, with outcomes-driven prioritization so they always act first on what matters most. Thousands of the world’s most successful sales teams, like those at Google, 3M, IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.
While we’re proud of our history, we’re even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.
Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2021, Atlanta Business Chronicle’s 2022 Healthiest Employers, three times by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Fortune, Glassdoor, Atlanta Journal-Constitution, and Inc Magazine.
In addition to our stand-out organizational health:
- 2024 Best Places to Work Certified for a fourth consecutive year
- Leader in The Forrester Wave™: Revenue Orchestration Platforms for B2B, Q3 2024
- G2 Enterprise Sales Engagement Leader 15 consecutive quarters
- Recognized by Gartner Peer Insights as a Customer’s Choice in 2023 Voice of the Customer for Sales Engagement Applications
- G2 recently ranked us #1 in Enterprise Sales Engagement and we were named a leader in the 2022 Forrester Wave for Sales Engagement. We received the highest possible score in 26 out of 30 criteria, more than any other vendor evaluated in our category.
We’re redefining an age-old industry. This is challenging work – but our team of driven innovators makes the journey thrilling. We’re fast-paced, cutting-edge, and collaborative. We pursue excellence in everything we do and have a lot of fun along the way. Come join us!
WHY SHOULD YOU WORK AT SALESLOFT:
- You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
- You will work with an amazing team you can learn from and teach
- You will experience joining a high-growth/high-trajectory organization
- You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
- You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
- We have a vibrant, open office that utilizes modern technology
- We firmly believe you will have the opportunity to grow more here than you would anywhere else
Salesloft is committed to creating a sense of belonging for all Lofters. We integrate representation and inclusion into Salesloft’s core by establishing and meeting specific, time-bound objectives for fair hiring and career growth. We prioritize actionable steps over terminology, and showcase how a genuinely diverse and inclusive culture enhances our financial success and overall performance.
We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
Don’t meet every single requirement? Studies have shown that people from underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Salesloft we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Keep an eye on our Careers Page for other positions!
#LI-Remote
It is Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable. The goal of Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.
Salesloft embraces diversity and invites applications from people of all walks of life. We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
Required profile
Experience
Other Skills
- Leadership
- Communication
- Strategic Thinking
- Social Skills
- Presentations
- Collaboration
- Innovation
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