Offer summary

Qualifications:

At least 5 years of experience as an engineer in IT support roles., Proficiency in Azure and AWS Cloud Native Services, Kubernetes, and Docker., Experience with automation tools like Ansible and Terraform, and CI/CD pipelines., Familiarity with observability tools such as SumoLogic and Dynatrace..

Key responsibilities:

Provide L2 and L3 technical support and troubleshooting for IT systems and applications.

Manage and maintain IT infrastructure, including servers, networks, and cloud services.

Monitor and optimize IT performance, availability, and reliability.

Coordinate with other IT engineering teams and vendors to ensure seamless operations.

Job description

About Virtasant

Virtasant is a global technology services company with a network of over 4,000 technology professionals across 130+ countries. We specialize in cloud architecture, infrastructure, migration, and optimization, helping enterprises scale efficiently while maintaining cost control.

Our clients range from Fortune 500 companies to fast-growing startups, relying on us to build high-performance infrastructure, optimize cloud environments, and enable continuous delivery at scale.

The Role

At this time, we are looking for L3 support engineers to join our team and provide support to one of our clients.

Key Responsibilities

Provide technical support/triage (L2&L3 support only) and troubleshooting for IT systems and applications
Manage and maintain IT infrastructure, including servers, networks, databases, security, backups, and cloud services
Manage and maintain deployed applications in Azure including custom and off-the-shelf software and components
Monitor and optimize IT performance, availability, and reliability
Coordinate and collaborate with other IT engineering teams and vendors

Qualifications