Offer summary

Qualifications:

Bachelor's degree in a relevant field or equivalent practical experience., Proficiency in JavaScript and strong knowledge of debugging and performance management tools., Experience in a technical support role, preferably in a web environment., Strong analytical, problem-solving, and customer service skills..

Key responsibilities:

Troubleshoot and provide support in a web environment using JavaScript.

Collaborate with clients' technical teams to facilitate successful integration processes.

Identify, diagnose, and resolve technical issues efficiently.

Manage multiple projects simultaneously while ensuring timely delivery.

Job description

Job Requirements:

JavaScript Knowledge:

Proficiency in JavaScript to effectively troubleshoot and provide support in a web environment.
Strong knowledge of code debugging and performance management tools.
Intimate knowledge with ES5 and ES6, other frameworks, and 3rd party tools.

Prebid Experience (Strong Advantage):

Previous experience with Prebid is advantageous, demonstrating a familiarity with the
platform and its integration processes, events, etc.

Problem-Solving Skills:

Strong analytical and problem-solving skills to identify, diagnose, and resolve technical issues efficiently.

Customer Orientation:

Outstanding customer service and communication abilities with a customer-focused mindset.
Capability to empathize with customers, comprehend their requirements, and deliver efficient solutions.
Ability to work collaboratively with client's technical teams to facilitate a successful integration process.
Strong interpersonal skills to communicate effectively with clients' technical teams, understand their requirements, and ensure seamless integration of the service.

Monetization Web Environments (Advantage):

Experience and proficiency in supporting monetization web environments, including expertise in platforms such as Prebid, Google ADX, GAM (Google Ad Manager), and
Amazon APS (Amazon Publisher Services).

Qualifications:

Bachelor's degree in a relevant field or equivalent practical experience.
Proven experience in a technical support role, preferably in a web environment.
Familiarity with ad tech and online advertising concepts (Advantage).

Additional Attributes:

Meticulous focus on details.
Flexibility in a swiftly changing and dynamic workplace.
Proven capacity to operate both autonomously and collaboratively.
Proficiency in handling pressure.
Managing multiple projects simultaneously.
Capable of meeting tight deadlines.
Collaboration with clients across various time zones, overcoming language barriers.

Required profile