Business Development Manager

Who is EMS|MC

EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S. We offer services from software to hardware to billing services and everything in between. 

EMS|MC currently serves over 260 clients in 24 states, processing over one million claims per year. For over 25 years, our high-quality service, results and customer-centric approach have set the standard in professional EMS billing. We have an emphasis on patient satisfaction and our client customization enables us to fulfill our mission of providing value-added, innovative financial services that enhance the delivery of a cost-effective EMS system.

With this level of specialization, we have built a team of dedicated, industry-leading experts with unprecedented experience to maximize our clients EMS revenue.  

Job Type: Full-time

Location: Remote/Onsite

About the role:

The Manager of Business Development assumes overall accountability for lead generation and development including prospecting, presentations, assisting in the creation of RFPs and Proposals, and negotiating and closing deals. They will also be responsible for meeting territory sales goals.

As a Business Development Manager with EMS|MC, you will:

• Develop an advanced understanding of the EMS industry including the unique needs and business challenges of our prospective clients.
• Gain an in-depth awareness of EMS|MC’s competitors and the strengths and weaknesses of their product offerings.  
• Canvas and develop assigned sales territory actively and conscientiously. This includes prospect identification, lead generation, qualification of prospects, assistance with proposal and RPF generation and negotiating and closing the deal.
• Attend trade shows and other marketing and networking events to generate leads.
• Actively network wherever and whenever possible with various trade organizations to promote awareness of in assigned territory.
• Travel upwards of 50-75% of the time.
• Assist the marketing department with the RFP process as needed.
• Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations.
• Participate in cross-functional meetings to provide input on client issue resolution and continuous improvement efforts.
• Consistently support and demonstrate the company mission and values.
• Participate in company-sponsored events, meetings, committees, etc.
• Provide backup support to members of the Client Services team and other members of management.

You will be successful in this role if you:

• 3+ years successful sales experience with a track record of meeting & exceeding quota.
• Bachelor’s degree in business or equivalent experience.
• Minimum of 1 years’ experience with complex solution sales EMS industry.
• Must have demonstrated track record of selling, managing, and creating sales growth through driving process, results, & success.
• Experience selling to municipal and county governments.
• Understanding of cooperative purchasing laws and experience with leveraging them to drive facilitate the sales process.
• Experience with Revenue Cycle is a plus.
• Knowledge of navigating a long sales lifecycle.
• High level of integrity, honesty, and commitment to self and others.
• Proven success working from a remote office.
• Proven ability to effectively and efficiently work a large geographic territory.
• Expert ability to converse intelligently about software and hardware products and services 2 years’ experience in healthcare billing.
• Demonstrated knowledge of HIPAA, Medicare, Medicaid, compliance, insurance, liability, and other payment methods.
• Must be able to give and receive positive and negative feedback in a consistent, professional, and respectful manner.
• Excellent written and verbal communication skills.
• Very strong customer service skills.
• Strong listening, decision-making, communication, and critical thinking skills.
• Willingness to communicate effectively and proactively with customers and all internal departments.
• Demonstrated ability to manage projects, meet deadlines, and manage large projects.
• Demonstrated ability to multi-task and manage time effectively.
• Highly organized with ability to manage time and prioritize work well.
• Ability to function well within a cross-functional team setting and independently.
• Portrays a positive, outgoing attitude when communicating with others, in all forms of communication.
• Strong sense of confidentiality and professionalism regarding company and client information.

Why EMS|MC:

• Flexible Scheduling 
• Career development plans
• Weekly wellness seminars
• Comprehensive benefit package
• Remote opportunities
• All equipment provided

*Please note, our hiring process typically lasts 2-4 weeks with three to four interviews total.*