Offer summary

Qualifications:

Strong analytical thinking and problem-solving skills are essential., Experience in telecommunications and/or messaging is preferred., Previous experience in an anti-fraud role is a plus., Proficiency in data analysis is important for this position..

Key responsibilities:

Proactively monitor and prevent fraudulent activity.

Innovate and improve fraud detection methods.

Document processes, findings, and standard routines.

Collaborate with cross-functional teams and assist customers with fraud prevention.

Job description

About Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

About the Role

We are looking for dedicated Anti-Fraud Engineers focused on combating fraud to join our team in the Philippines.

In this role, you will help drive efforts in fraud prevention and detection, and work to minimize the impact of fraud and scams. This is achieved through thorough monitoring, analysis, and troubleshooting using our anti-fraud tools.

It’s important that we constantly stay ahead of emerging fraud trends, so strong analytical thinking and problem-solving skills are key. The role also requires you to think outside the box, challenge existing processes, and automate routines wherever possible.

The Anti-Fraud & Quality team has members located globally. We believe in teamwork and this challenge will require good communication skills not only within the team, but across other teams as well as other product lines.

As an Anti Fraud Engineer, you will:

Proactively monitor and prevent fraudulent activity
Innovate and improve fraud detection methods
Document processes, findings, and standard routines
Support cross-functional teams on fraud-related issues
Collaborate with Account Managers to assist customers with fraud prevention

It’s a plus if you have:

A background in telecommunications and/or messaging
Strong data analysis skills
Previous experience in an anti-fraud role

This role will be on rotating shifts.

Our corporate language is English, please submit your application in English

Our Values

At Sinch we “Dream Big”, “Win Together”, “Keep it simple” and “Make it Happen”. These values are our foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

Bring your authentic self to Sinch

Here at Sinch we embrace diversity and work to create an inclusive workplace where everyone can thrive. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.

If this role isn’t what you’re looking for, please consider other open roles on our career page: Sinch Careers

Our Hiring Process

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

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