Training Specialist / Tier 1 FaaS (OCFO) – ESAG

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Full Remote
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Offer summary

Qualifications:

Bachelor's Degree in any field is required., 10 years of financial management experience in a Working Capital Fund (WCF) environment, or 5 years of WCF experience with an MBA, CDFM, CGFM, or CPA., Experience in accounting operations management is preferred., Active Secret Clearance is required..

Key responsibilities:

  • Develop, update, and deliver training materials and sessions on OCFO financial systems and processes.
  • Provide Tier 1 FaaS support, addressing user inquiries and resolving basic financial issues.
  • Collaborate with subject matter experts to create training content from financial policies and procedures.
  • Track training effectiveness and adjust materials based on user feedback to meet knowledge transfer goals.

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BizFirst LLC Human Resources, Staffing & Recruiting Startup https://www.bizfirst.net
11 - 50 Employees
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Job description

This is a remote position.

Training Specialist / Tier 1 FaaS (OCFO) – ESAG

BizFirst is assisting our client with recruiting a full-time Training Specialist / Tier 1 Finance as a Service (FaaS) professional to support the Office of the Chief Financial Officer (OCFO) under the Enterprise Space Activity Group (ESAG) within the U.S. Space Force. Our client is a boutique consulting firm focused on providing specialized strategic, financial, and operational solutions to federal defense agencies.

Secret Clearance Required



What You Will Do

As a Training Specialist / Tier 1 FaaS professional, you will be responsible for designing, developing, and delivering financial training programs and supporting first-level Finance as a Service (FaaS) operations for OCFO stakeholders. You will engage directly with financial users, support helpdesk-style inquiries, and facilitate the adoption of new financial systems and practices through targeted training and knowledge transfer. This role bridges technical financial processes with accessible training delivery to improve user capability and operational understanding.



Responsibilities

  • Develop, update, and deliver training materials and sessions on OCFO financial systems, tools, and processes
  • Provide Tier 1 FaaS support, answering user inquiries and guiding resolution of basic financial or system-related issues
  • Collaborate with subject matter experts to translate financial policies and procedures into training content
  • Maintain user guides, FAQs, job aids, and other enablement materials in collaboration with OCFO leadership
  • Track and analyze training effectiveness, adjust materials based on user feedback, and ensure knowledge transfer goals are met
  • Support onboarding training for new financial personnel across the ESAG enterprise
  • Utilize platforms such as ADVANA, Microsoft Teams, SharePoint, and ServiceNow (or similar ticketing tools) for support operations
  • Deliver briefings, host webinars, and respond to financial system questions in real time or through scheduled training events
  • Coordinate closely with Tier 2 and Tier 3 support teams for issue escalation and knowledge base improvement


Required Qualifications

  • Bachelor's Degree (any field)
  • Experience Requirements (one of the following):
    • 10 years of financial management experience in a Working Capital Fund (WCF) environment, OR
    • 5 years of WCF experience PLUS one of these credentials:
      • Masters in Business Administration (MBA)
      • Certified Defense Finance Manager (CDFM)
      • Certified Government Financial Manager (CGFM)
      • Certified Public Accountant (CPA)
  • Preferred: Experience in accounting operations management
  • Security Clearance: Secret or higher.


Benefits

  • Family Health Care (54% cost covered for the entire family)
  • Family Dental (54% cost covered for the entire family)
  • Family Vision (54% cost covered for the entire family)
  • Flexible Spending Account
  • Overutilization bonuses for Time and Materials (T&M) contracts
  • Lifetime Event Bonuses (e.g., child, marriage)
  • Profit-sharing arrangement for any work brought into the company
  • Unlimited Leave with Approval
  • 401k – 100% employer match on first 4% invested
  • $1,000 annual training budget


Job Type

Full-time, Permanent Position
W2 preferred but 1099 considered



Work Authorization / Clearance

  • U.S. Citizen; Active Secret Clearance Required


Work Location: Remote (U.S.-based)

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Training And Development
  • Virtual Teams
  • Adaptability
  • Collaboration
  • Communication
  • Problem Solving

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