Director, Product Management

NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI, and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas. 

Trusted by thousands of organizations, we are recognized as a Top 20 Modern National IT Service Provider for the Mid-Market across Consulting and Managed Services, our team is characterized by a distributed remote workforce rich with engineering talent. With a 98% client satisfaction rating and numerous other industry accolades, we are committed to being a trusted partner that drives growth, increases revenue, reduces costs, and mitigates risks for our 1200+ active clients. Join a team that values passionate customer service, integrity, and making a tangible impact. 
 
Working hours 

Monday – Friday 8am – 5pm local time. This position will require working outside of these hours at times to accommodate client needs.    

Location requirements 

Remote, work from home in the United States. There is no expectation of a return to the office. If interested we have physical offices in Denver, CO, NYC, and Irvine, CA.  

Travel up to 25% within the US.  

 
Why this job is exciting 

This is more than a product leadership role. It’s an opportunity to shape how NexusTek delivers scalable, partner-aligned solutions across key verticals. You’ll drive recurring revenue growth by packaging services that combine innovation, compliance, and operational value, positioning NexusTek as the go-to provider for cybersecurity, hybrid cloud, and AI-driven managed services. 

Who you are 

NexusTek is seeking a dynamic and forward-thinking Director of Product Management to lead the innovation, strategy, and execution of our product portfolio. This is a high-impact role for a strategic product leader who excels at identifying market opportunities, designing scalable IT services, and building solutions that resonate across diverse industries. 

You’ll oversee the full product lifecycle, from ideation and market research to roadmap development, execution, and continuous improvement. Working cross-functionally with engineering, marketing, sales, and executive leadership, you’ll shape how we design, package, and deliver our services, ensuring every product drives measurable value for clients. 

You know how to:  

Set the Strategy 

• Strategic Vision & Roadmap Development: Define and communicate a comprehensive product vision, strategy, and roadmap that align with business goals, address customer needs, and leverage market intelligence.
• Vertical Market Focus & Differentiation: Drive targeted product strategies for high-growth, compliance-driven industries such as healthcare, financial services, and professional services, conducting market and competitive analysis to identify unmet needs and opportunities for differentiation.
• Customer-Centric Innovation & Balanced Execution: Prioritize the development of customer-centric innovations that deliver real-world value, such as operational automation, cloud optimization, or security-first architecture, while balancing long-term product innovation with short-term delivery goals to drive momentum, market relevance, and measurable business impact.

Drive Execution 

• End-to-End Product Execution & Technical Alignment: Oversee product discovery, definition, and delivery in close collaboration with engineering, operations, and customer-facing teams; ensure design aligns with technical feasibility, scalability, platform direction, and multi-tenant architecture for MSP/MSSP models.
• Team Leadership & Scalable Product Practices: Mentor and develop a high-performing product team while fostering a culture of accountability, curiosity, and continuous improvement; implement scalable frameworks for prioritization, sprint planning, and continuous iteration.
• Customer-Centric Solutions & Monetization Strategy: Collaborate with service delivery and customer success teams to ensure solutions meet operational SLAs, compliance needs, and partner workflows; optimize monetization through packaging, pricing, and recurring service offerings like cloud management, MDR, and compliance bundles.

Fuel Go-to-Market Success 

• Strategic Positioning & Sales Enablement: Collaborate with sales and marketing to define clear value propositions, competitive messaging, and positioning; develop service tiers, usage-based pricing, and partner-ready bundles tailored to specific industry use cases; and create sales enablement materials such as training resources and sales playbooks.
• Cross-Functional Alignment & Product Evangelism: Ensure consistent alignment across teams regarding launches, milestones, and customer feedback; act as a public-facing product evangelist at conferences, webinars, and with strategic partners to promote product awareness and adoption.
• Performance Tracking & Feedback Integration: Define and track key performance indicators (KPIs) such as adoption, time-to-value, retention, recurring revenue growth, and SLA compliance; establish internal feedback loops to ensure product decisions reflect the voice of the customer and the market.

What You Bring: 

Extensive Product Management Experience: 8–10+ years in product management, ideally within B2B technology or IT services, with a proven track record of owning and launching end-to-end product strategies—especially within vertical markets. 

Technical & Service Translation Expertise: Skilled at turning complex offerings (e.g., cybersecurity, cloud, AI) into clear, value-driven products aligned with SOC workflows, cloud operations, or compliance-based service delivery. 

Managed Services & Recurring Revenue Acumen: Deep understanding of the managed services model, including partner-led delivery, multi-tenant tooling, recurring revenue optimization, and channel-led sales strategies. 

Industry & Regulatory Insight: Strong grasp of the regulatory and operational nuances impacting sectors such as life sciences, healthcare, manufacturing, and financial services; industry background in these areas is a plus. 

Leadership & Communication Strength: Experienced in leading cross-functional teams in high-growth or transformation-stage environments; confident communicator with strong storytelling skills, including presenting to senior leadership, customers, and at public forums. 

Pay and Benefits:   

This is a full-time position located in the United States and performed remotely with some travel.  

Estimated Starting Salary/Wage Range: $132,000.00 - $185,000.00 annually + bonus eligible based on performance , less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.  Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)    

In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:  

• Four weeks of annual accrued PTO  
• Seven paid national holidays 
• Medical, dental, vision options  
• Company-paid life insurance, short and long-term disability 
• Voluntary benefits such as critical illness and accident 
• Voluntary Legal Shield and identity theft protection  
• Discretionary annual 401k match plan 
• Generous employee referral bonus plan 
• Employee Assistance Program 
• Access to over 90,000+ courses in ADP My Learning  
• StandOut employee engagement tools
• Eligible to apply for a Pluralsight license 
• Eligible to apply for NexusTek Technical Academy or Leadership Academy 

We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time. 

We seek dedicated professionals who prioritize their role with us as their primary employment. Engagement in additional employment or business activities that may conflict with your responsibilities with NexusTek is not permitted. 

Interview Process - Typical interview process for this role: 

 Application Stage - Thanks for showing interest by submitting your application!  

Screening Stage - Let's get to know each other! 

• Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the 20 minute introductory screening to learn more about you and why you want to work for NexusTek.
• As part of our interview process, we use the Culture Index Survey—a brief, 5–10-minute assessment designed to help us understand your natural work preferences and behaviors. The survey consists of two sections:
  • Self-Description: Select adjectives that best describe you.
  • Job Requirements: Choose adjectives that reflect how you believe you need to behave to succeed in your current or desired role.

Prior to moving to the interview phase, you will be asked to complete the survey, or you can take beforehand here: https://surveys.cultureindex.com/s/UFfhWqnV5S/68963 

 Interview Stage - We’ll dive into your experience more in depth 

• One-hour interview with CPO (virtual) 
• Additional follow up interviews based on availability (virtual)
• References – 3 professional references at least one direct supervisor 
• You are welcome to request additional conversations with team members you didn’t get to meet during the process 

NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws 

NexusTek participates in E-Verify for all US Employees 

Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.  

All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP&lang=en_US