Offer summary

Qualifications:

Fluency in a Nordic language (Swedish, Norwegian, Finnish, or Danish) and English; other languages are a plus., Previous experience in customer service or a related field is preferred., Excellent communication and problem-solving skills with a focus on customer satisfaction., Familiarity with CRM systems and office software is desirable..

Key responsibilities:

Provide exceptional customer service to Nordic-speaking clients through various communication channels.

Resolve inquiries and issues efficiently to maintain high customer satisfaction.

Document and manage customer interactions accurately within the company’s CRM system.

Collaborate with team members to enhance the overall customer experience.

Job description

Patrique Mercier Recruitment is delighted to announce exciting Nordic Speaking job opportunities in the idyllic setting of Bali, Indonesia, with a fully paid relocation package! This is a fantastic chance for individuals who are fluent in Nordic languages to join a dynamic customer service team while experiencing the beauty and culture of Bali. As a valued team member, you will assist clients, address their inquiries, and enhance their overall experience. If you're ready for a new adventure and want to grow your career in a stunning environment, we encourage you to apply!

Responsibilities

Provide exceptional customer service to Nordic-speaking clients through a variety of communication channels.
Resolve inquiries and issues efficiently, maintaining high levels of customer satisfaction.
Document and manage customer interactions accurately within the company’s CRM system.
Work collaboratively with team members to improve the customer experience.
Stay informed about company products and industry trends to provide relevant information to clients.
Promote a positive team culture and contribute to the achievement of team goals.

Requirements

Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English; proficiency in other languages is an advantage.
Previous experience in customer service or a related field is preferred.
Excellent communication and problem-solving skills with a strong focus on customer satisfaction.
Familiarity with CRM systems and office software is desirable.
Detail-oriented and organized, with the ability to manage multiple tasks efficiently.
Willingness to relocate to Bali and immerse yourself in a new cultural experience.

Benefits