Offer summary

Qualifications:

Fluency in German and English; additional languages are a plus., Experience in luxury retail or customer service is highly desirable., Strong communication and interpersonal skills focused on customer satisfaction., Genuine enthusiasm for luxury brands and understanding of the luxury retail landscape..

Key responsibilities:

Provide exemplary customer service in German to clients of a luxury brand.

Effectively communicate brand stories and product information to enhance customer engagement.

Assist customers with inquiries, manage orders, and deliver exceptional after-sales support.

Collaborate with the sales team to build strong customer relationships and promote brand loyalty.

Job description

Patrique Mercier Recruitment is excited to present an exceptional opportunity for German Speaking professionals to work in beautiful Bali, Indonesia! We are looking for motivated individuals to join a prestigious luxury brand team where you'll provide outstanding customer service and support to clients. This role offers the chance to work in an incredible location with a fully paid relocation package, ensuring your transition to Bali is smooth and hassle-free. If you are fluent in German and are passionate about luxury retail, we encourage you to apply!

Responsibilities

Provide exemplary customer service in German to clients of a renowned luxury brand.
Effectively communicate brand stories and product information to enhance customer engagement.
Assist customers with inquiries, manage orders, and deliver exceptional after-sales support.
Resolve customer complaints professionally and efficiently.
Collaborate with the sales team to build strong customer relationships and promote brand loyalty.
Stay informed about the latest trends in luxury products and market developments to provide relevant advice to customers.

Requirements

Fluency in German and English; knowledge of additional languages is a plus.
A valid EU passport.
Experience in luxury retail or customer service is highly desirable.
Strong communication and interpersonal skills with a focus on customer satisfaction.
Able to thrive in a fast-paced environment while managing multiple tasks effectively.
Genuine enthusiasm for luxury brands and a sound understanding of the luxury retail landscape.
Willingness to relocate and work flexible hours to accommodate business needs.

Benefits