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Customer Service Representative

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

1-3 years of experience in customer service or administrative roles., Strong communication and comprehension skills are essential., Proficiency in reporting and administrative writing is required., Problem-solving and process management skills are necessary..

Key responsibilities:

  • Provide administrative support to ensure efficient office operations.
  • Handle incoming calls and direct them to the appropriate department.
  • Respond to inquiries and provide information as needed.
  • Contribute to team efforts by achieving related results.

SRR Group logo
SRR Group Scaleup https://srrtec.com/
201 - 500 Employees
See all jobs

Job description

This is a remote position.

1. Provides administrative support to ensure efficient operation of the office
2. Supports team by performing tasks related to organization and strong communication.
3. Taking calls and directing them to the right department.
4. Carries out administrative duties
5. Provides information by questions and requests.
6. Contributes to team effort by accomplishing related results as needed.
7. Experience working for a US Company directly (not through call center or PH agency/company)

Requirements
1. Good communication skills
2. Comprehension skills
3. Reporting skills
4. Administrative writing skills
5. Problem Solving skills
6. Managing processes skills

Technical Requirements:
1. Good working device (laptop/ desktop)
2. Strong internet connection
3. Internet and power backup is a must.



Salary:

-

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Business WritingProcess Management

Other Skills

  • Communication
  • Reading Comprehension
  • Problem Reporting
  • Problem Solving
Are you interested?

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