Offer summary

Qualifications:

Fluency in Polish and English is required; knowledge of additional languages is advantageous., Experience in customer service or similar roles is preferred., Strong communication skills with an emphasis on customer satisfaction., Proficient in using CRM systems and common office software..

Key responsibilities:

Provide outstanding customer service to Polish-speaking clients through various communication platforms.

Handle customer inquiries, issues, and feedback effectively, ensuring a professional interaction.

Inform and advise clients about products and services, addressing their needs proactively.

Document customer interactions accurately in our CRM system for future reference.

Job description

Join Patrique Mercier Recruitment for exciting Polish Speaking Customer Service positions in Greece! We are seeking dedicated individuals who are fluent in Polish and committed to delivering exceptional customer support. Our company offers fully paid relocation to Greece, making this the perfect opportunity for those looking to embrace a new adventure abroad while embarking on a rewarding career. Be part of our dynamic team in a thriving company!

Responsibilities

Provide outstanding customer service to Polish-speaking clients through various communication platforms, including telephone, email, and chat.
Handle customer inquiries, issues, and feedback effectively, ensuring a professional and positive interaction.
Inform and advise clients about our products and services, addressing their needs proactively.
Document customer interactions accurately in our CRM system for future reference.
Work collaboratively with colleagues to enhance customer satisfaction and implement process improvements based on customer feedback.
Engage in training programs to enhance product knowledge and professional skills.

Requirements

Fluency in Polish and English is required; knowledge of additional languages is advantageous.
Experience in customer service or similar roles is preferred.
Strong communication skills with an emphasis on customer satisfaction.
Ability to resolve problems efficiently and consider customer perspectives.
Proficient in using CRM systems and common office software.
Motivated self-starter who can work independently and collaboratively in a team.

Benefits