Mid-Market Account Executive - Retail - UK

Hello! ✨

We’re x-hoppers, and we believe connected teams create better stores. Built for retail and powered by Wildix, our AI-driven platform helps store associates communicate instantly, stay one step ahead, and deliver the kind of service today’s customers expect.

About Us…

We’re x-hoppers and we’re building something big: a smarter, faster way for store teams to stay connected. Whether it’s finding a product, answering a customer’s question or stopping theft in its tracks, x-hoppers puts the right information in the right hands, at the right time. 

Our platform combines wireless headsets, real-time AI insights, and cloud communication, built specifically for the fast pace of retail.

We’re a new brand with a big advantage: we’re backed by Wildix, a global leader in business communication technology. That gives us the freedom to move (and creatively) fast like a startup, with the stability and experience of a proven tech company behind us.

We’ve already launched in the UK, Europe and the US, and 2025 is our breakout year with new markets, new products and new teammates (like you!) helping us shape what’s next.

If you’ve ever wanted to build something from the ground up, make a real impact and grow your career alongside a brand that’s just getting started, this is your chance.

About The Role…

As an Account Executive, your primary responsibility will be to drive sales and expand our customer base within the UK market. You will play a pivotal role in acquiring new clients, nurturing existing relationships, and closing high-value deals in the B2B sector. This is an exciting opportunity for a skilled sales professional with a strong track record in securing clients, managing complex sales processes, and contributing to our growth trajectory.

What You Will Do…

• Identify and qualify new business opportunities by running multi-channel prospecting campaigns, including cold calling, email outreach, and networking, while leveraging sales tools to build a robust sales pipeline.
• Deliver engaging presentations and tailored pitches to prospective clients, demonstrating the value of x-hoppers’ solutions in solving key business challenges.
• Manage the entire sales lifecycle from prospecting to closing, including negotiating contracts, pricing, and terms to secure successful deals.
• Own and manage multiple concurrent sales cycles while continuously building a pipeline and driving growth across your assigned territory.
• Cultivate long-term relationships with key stakeholders, ensuring high customer satisfaction and retention levels.
• Work closely with the marketing, sales operations, and product teams to ensure alignment on goals, strategies, and customer feedback.
• Provide accurate sales forecasts and regular updates to management on progress, key deals, and pipeline health.
• Lead the process of responding to Requests for Information (RFI) and Requests for Proposal (RFP) with tailored solutions that meet client needs.
• Engage with multiple stakeholders across complex organizations and build structured, value-driven solutions that address client requirements.
• Lead and manage Proof of Concept (POC) deals to demonstrate the value of x-hoppers’ solutions, working closely with prospects to tailor the POC to their specific needs, ultimately proving value and scaling the deal.
• Stay informed on industry trends, competitor activity, and market conditions to identify new opportunities and refine sales strategies.

What You Will Bring…

• Proven experience in B2B sales, ideally 3-5 years, with a focus on account acquisition and relationship management
• Experience working on complex, mid-market deals, including the ability to handle RFI, RFP, multi-threaded sales processes, and POC deals.
• Demonstrated success in managing POC deals to prove the value of a solution and scale the deal within the mid-market segment.
• A proven ability to negotiate terms, pricing, and contracts to secure high-value agreements.
• Strong understanding of CRM tools (Salesforce, HubSpot, etc.) and the ability to track and manage sales activities effectively.
• Exceptional written and verbal communication skills with the ability to present ideas clearly and persuasively.
• A proven track record of exceeding sales targets with a proactive and results-oriented approach to work.
• Ability to work well within a team and collaborate effectively with cross-functional departments.

Bonus Points If…

• Experience working in SaaS, retail technology, or telecommunications is highly desirable.
• A deep understanding of the challenges and trends within the retail industry will be a significant advantage.
• Experience using a consultative selling methodology to create tailored solutions for clients.

Why You’ll Love It Here…

🚀 Make an Impact on the Future of Retail – Join a team revolutionizing the way stores operate through cutting-edge communication technology.
🏗️ Build a Brand, Leave a Legacy
– This isn’t just a job; it’s a chance to shape the voice, culture, and story of a rising star in retail tech.
👫 Work with a High-Performing Team – We believe in trust, autonomy, and working with passionate professionals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are

🚀 Startup Energy, Solid Foundation – We move like a startup, but with the backing of a profitable global leader—so you get the best of both worlds: agility and stability.

What We Offer…

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game.

Happy with them? We offer even more! Our Benefits are country-specific. You can ask your recruiter for more information

Where You’ll Be Based
This role will be based in the UK. Travel will be required within the UK to attend client meetings, events, and conferences.

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations (45 minutes).

🛠️ Step 2: Technical/Role-Specific Interview – A deep dive with your potential manager, the Sales Director- Retail, and the Chief Revenue Officer, to assess your skills and fit for the role (1 hour).

🎯 Step 3: Final Interview – A Sales Role Play with the Sales Director - Retail (1 hour).

We Are Wildix

We are an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 

Ready to join us? Apply Now!